By using our website you agree that information about how you navigate through and search the data presented can be collected by Richard Kendall Estate Agent Ltd for the purpose of developing and improving the website functionality.
This privacy covers:
The information we collect and how we use it
In order to respond to your requirements, when you request further information on a property or request a viewing/valuation, we will need to know your name, email address and contact telephone number or other contact information. If you are purchasing an item from our Lettings Department we will also require financial details to be submitted.
If you have asked us to contact you by email we will use this address to contact you with up to date information, newsletters, new offers, reduced properties and any other information which might be of interest to you. To stop receiving email communication, you can follow the directions in the email or contact us directly using the details below.
We may ask you to complete surveys or questionnaires on the website from time to time. These will always be voluntary, but we may use the information from them to personalise the website and to target marketing to relevant users.
Who will have access to the information?
From time to time, your information may be passed on to our service providers for research and analysis. The results of such research and analysis are used purely to improve the levels of the service we provide. We may give information about you or your use of this site to any other organisation including, but not limited to Mortgage Solutions of Wakefield, MoveIT and Richard Kendall Conveyancing, unless you have opted out. To opt out please use the contact details below. You may be contacted by email, telephone or post by our approved organisations to request feedback from you about our services and/or provide you with information about other products available through Richard Kendall Estate Agent Ltd.
Please note, Richard Kendall Estate Agent Ltd does not sell personal databases to 3rd parties. We may share information with 3rd parties where our contract with you enables us to do so, for example Tenancy Dispute Service, The Property Ombudsman, Wakefield District Council.
Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server. We use this information to improve the content, design and performance of the site.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. Please visit www.allaboutcookies.org if you would like more information, including how to see what cookies have been stored in your web browser and how to manage and delete them.
Richard Kendall Estate Agent Ltd use Google Analytics, which is a web analysis service provided by Google. No data that personally identifies an individual (i.e. name, email address or billing information) is tracked, collected or uploaded. Richard Kendall Estate Agent Ltd may collect and report on the adoption and usage of specific features, crashes and exceptions and other useful anonymous metrics on our website.
Access to your personal information
You have a right to request a copy of the personal information we hold about you and to amend or update any inaccuracies. For an excessive requires there will be a £10 fee for any information request, otherwise we provide this service free of charge.
Our website and emails may contain links to other websites. We are not responsible for the content or practices for these other sites and we recommend that you check their own privacy policies.
You can get a full copy of our data protection policy from Richard Kendall Estate Agent’s Data Protection Officer.
How to contact us
If you have any questions or concerns about this policy or the way we operate it, please contact:
Data Protection Officer (DPO)
Richard Kendall Estate Agent
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