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Testimonials

We’ve had thousands of happy customers over the years and continue to receive fantastic feedback on a daily basis. Below is a selection of some of their kind words. If you have a property to sell or let in the Wakefield area, book a valuation with us today.

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Recent happy customers

Karen Preece and her associated colleagues showed us the utmost professionalism in relation to recent professional services delivered by Richard Kendall. She was responsive, helpful and understanding. I thoroughly recommend her and Richard Kendall for their dedicated professional services.

Susan – January 2022

This is Estate Agency at its best.
Sophie you have been fantastic, you have gone above and beyond with guidance, help, and we personally appreciate everything you have done for us. RKEA you should be very grateful for the staff in Pontefract Offices.

Mrs. Warke – January 2022

Kendalls kept me up to date regularly with details of the transaction. A very professional service from start (valuing the property) to the end.

Claire – December 2021

Joanna and Amanda assisted us whilst buying our property and the customer service from start to finish was fantastic, nothing was too much to ask they kept us informed with every step and made our move nice and easy. Thank you for helping us from start to finish.

Nathalie & Alex – December 2021

Karen Preece has been looking after our sale. I can’t speak highly enough about the service she has given us. She has kept us up to date at all times and always made herself available whenever we have called.

Adam – December 2021

Friendly. Accommodating. Efficient and easy to contact and deal with. Thanks to Liz and the team at Richard Kendall in Pontefract!

Jack – December 2021

A big thank you to Karen Preece for her updates and help. We would definitely use you again in the future.

Louise – December 2021

Sophie has been absolutely fantastic! Always available whenever we needed her and really helped the whole process of selling the house!
Can’t recommend her and this branch enough!
Thank you!!

Megan – December 2021

I had the pleasure of buying a property through Suzanne at RK. She was amazing keeping us informed at every stage of the process. Suzanne kept in touch with us regularly to ensure we knew what was going on and ensured the chain kept moving even though parts of it was relating to delays with the onward chain. I would definitely recommend buying or selling properties through RK. It is never an easy process but Suzanne was contactable and supportive and a pleasure to deal with.

Sommaya – December 2021

Catherine did a good job for us considering it took us a year to sell our property. We had to content with covid lock downs and a sale that didn’t materialise. Despite the stress we endured during this time Catherine did ok for us.

Gary – December 2021

Excellent service throughout the sale process.

Pam – December 2021

We have just exchanged on a property that we have purchased through Richard Kendall and I can not recommend them highly enough! Karen in the Normanton office is just amazing! She has pushed and chased throughout the whole process and I dont think the chain would have moved had she not been involved. I used a different agent to sell my property and Karen has done their job as well as her own. I would highly recommend both Richard Kendalls and Karen. My only regret in this process is not using them to sell my house. Thank you for all your hard work.

Danielle – November 2021

After a very long and at times very stressful process the sale was finally completed. I can only praise Mandy for her professionalism, patience and determination. She really did go the extra mile not only for myself the vendor, but also for the buyer. 12 out of 10 Mandy. You are a real asset to the company. Thank you for all your effort and information throughout the journey which I am pleased to say resulted in a happy vendor and hopefully a happy buyer.

Marlene – November 2021

Selling my house through Richard Kendall’s in Ossett was the best choice I could have made. They were professional, kept me fully informed every step of the way and explained the legal side of the proceedings too. An excellent experience for me.

Kate – November 2021

First time buyers and wasn’t really sure what the process was but Mandy couldn’t of helped more, she was so supportive, happy, polite and kept us updated every step of the way. Real thanks to her and highly recommend Richard Kendall.

Ben – November 2021

Karen has held our hand throughout this process from start to finish. Never failing to get stuck in and overcome hurdles along the way.
Karen is super experienced, knowledgeable and reassuring. Very professional, reliable and approachable, even with the most minor questions!
We massively appreciate Karen’s help, support and advice through our selling process. Karen has been a true star!

Helen – November 2021

Karen Preece is knowledgeable, helpful, hugely committed and a terrific estate agent who is a huge asset to your office.
Her service is second to none and you should be proud to have her representing Kendall’s.

Michael – October 2021

Sophie and all the staff at Richard Kendall Pontefract were a pleasure to deal with and did all they could to ensure we found a buyer, then in difficult circumstances did all they could to keep the sale moving through to completion, thank you!

Mr & Mrs L – October 2021

We received an outstanding service from Liz who did her very best in order for us to complete our house sale. We had a long and challenging journey but Liz was one of the people who pushed our sale in order to complete on time. She was very professional with calm approach regardless of stressful situations. Her hard work is greatly appreciated.

Christine – October 2021

This estate agent was acting for our purchase, but wish we had chosen them for our sale, very attentive, constant communication, absolutely would recommend to anyone, the whole team was great, Tina in particular.

Wesley – October 2021

Richard Kendall Estate Agents have been fantastic throughout my time dealing with them. From the initial valuation of my property, to arranging viewings and completing my sale. They are always available by phone and email and have kept me updated regularly.
Catherine was my point of contact and she helped me through the negotiating of a sale price right the way through to handing in my keys, couldn’t have asked for a better person for this.
Special shout-out to Lucy, Margaret and Elaine who I have spoken to a few times and have been incredibly helpful.
Highly recommend using Richard Kendall as your estate agent.

Josh – October 2021

Richard Kendall have been great!
We bought our house from them, in a new area! The process was quick, and they were on hand with the keys to look around at any point which was really handy with working full time out of the area!
Very professional and efficient! Can’t thank them enough.

Beth – September 2021

We moved in to our new house last week and the selling and buying process has been very stressful but the two Richard Kendall negotiators Lucy Harrison and Alison Hopkinson were always a calming influence. Linking with the solicitors and the buyers provided up to date information and good advice. If there was a particular problem they would be on hand to try and sort things out. We are very pleased with the service and could heartily recommend them. Thank you

John & Christine – September 2021

Excellent service, Supportive, easy to deal with. Handled both sale and purchase. Joanne and Amanda, and Liz kept us informed of progress and always replied.

David – September 2021

Excellent communication from start to finish. Very pleasant to talk to, kind, caring and courteous. Its been a pleasure. Catherine especially helpful.
Thank you for everything.

Christopher – September 2021

We have recently sold our house with Richard Kendall. They we’re definitely the best estate agent that we got to come out to value the house initially and we were so glad that we went with them! From the first visit, until the end they couldn’t do enough to help us!
Karen was absolutely amazing and we can’t thank her enough! Always there and supportive to us and our buyers throughout the whole process.

Georgina – September 2021

I have rented out a property with these agents for the past few years and they have been wonderful the whole way through. The staff are very friendly, supportive and professional. I would recommend them to anyone. They kept up with the six monthly checks and kept me up to date of any problems that may have occurred. I recently got the property back to put on the for sale market and again I will only use Richard Kendall’s. Jessica Judd has been so helpful, supportive and understanding on a few issues we had when I got the property back and through her things have been resolved and sorted out. Thank you Jessica :)). I would also like to mention Sallie Boocock who again helped so much when problems arose with the tenancy, thank you Sallie:))
If you are looking for good hard working committed estate agents don’t look any further than these.

Gail – September 2021

Karen was friendly, helpful and kept me informed throughout the purchase process. Thanks for sorting the deal so quickly and contacting me as soon as the keys were ready for picking up.

Chris – September 2021

 

I cannot recommend this Estate Agents enough. They have been absolutely brilliant right from the very beginning. So professional and so friendly. I cannot praise Amanda enough. When the first sale fell through she talked me through the upset and was totally on the ball. Within 24 hours she had got a sale for us again. She kept in constant contact throughout and kept us fully informed of what was going on. She really is a credit to the company. I would never consider using anyone other than Richard Kendall. Well done everyone.

Gail – January 2022

We recently had to sell my mothers property and from valuation to completion the whole process was handled really efficiently. Throughout the sale we were regularly updated as to progress by Catherine and her team and everything went really smoothly. We used one of Richard Kendall’s panel of solicitors who were equally as good and very helpful. I would have no hesitation in recommending Richard Kendall in Wakefield if you are considering the sale of a property. Seamless service and they really took the stress out of dealing with the sale.

Stephen – December 2021

Always kept me updated on the sale Always rang back when they said they would.

Heather – December 2021

Recently purchased a property through Richard Kendall estate agents, Wakefield and dealt with Karen Preece exclusively throughout the purchase. I found her to be very thorough and professional in my contacts with her and very prompt in addressing issues I raised. When at one point the seller appeared frustrated and apparently considered offering the property to prospective new buyers, Karen’s sound and timely advice was instrumental in getting things back on track and from that point our purchase progressed swiftly and entirely to our satisfaction. Many thanks to Karen of the Richard Kendall estate agency.

Alan – December 2021

Buying a property can be stressful but Sophie made things much easier with her fast and detailed responses to my queries, nothing was too much trouble, thank you.

Trevor – December 2021

The service that I received from Richard Kendall Estate agent. Karen Preece was excellent. Karen was extremely friendly, helpful and professional at all times. Karen kept me informed throughout the sale of my property answering questions and giving advice when needed. I would highly recommend using Richard Kendall Estate Agents.

Linda – December 2021

We purchased a house through Richard Kendall and we were blown away by the service we received. We were kept in the loop throughout the whole process, the staff were friendly and responsive to our emails and we wouldn’t hesitate in doing business with them again In the future.

Vanessa – December 2021

I have been very pleased with the service provided by Kelly resulting in my first tenant moving in today. I have been kept well informed throughout the whole process and have found Kelly to be very helpful. I look forward to maintaining a good relationship going forward in the future.

Helen – December 2021

I have just recently rented house via Richard Kendall and I was dealing with Amy through all the process. She is extremely keen to help and very professional, always goes an extra mile in the best interest of tenant, very approachable. She is a lovely and a very nice person too, it was pleasure to deal with. I would highly recommend Amy and the whole agency. Thank you for all your help. We loving our new house.

Anna – December 2021

An excellent service was provided by Sophie Crossley and the team at Pontefract branch. Thank you Sophie for your professionalism and support during my house sale, it hasn’t been easy, much appreciated.

Annette – November 2021

Karen Preece has been a great help with the purchase of our new house. We are clueless to be honest but she’s been a great help from the start. Thanks, Kerrie and Craig 😊

Kerrie & Craig – November 2021

Had a few experiences with Richard Kendall at Wakefield, quite shock to see so many bad reviews as I have always had a 5* service. Zoe and Amy was polite, helpful and constructive!! Thank you always going out of your way.

Jennifer – November 2021

Amanda and Joanne, and all the staff at Richard Kendall, were a pleasure to deal with, kept us up to date at all times, were very professional, and, most importantly, friendly and relaxed. They turned a famously stressful process into a pleasure.

A Walker – November 2021

Amy was really helpful in finding tenants and setting up a managed tenancy. She gave good advice at every step of the way.

Richard – November 2021

I’ve worked with Kelly and the rest of the team for 10+ years now. Made renting my property out extremely easy, keeping both myself and the tenants very happy. Would fully recommend. Great value, professional and caring service.

Simon – October 2021

I found Richard Kendall’s excellent . Always answered the phone and responded to emails .
Thanks to Karen for keeping in touch and updating us along the way. would highly recommend Kendal’s .

Julian – October 2021

Thanks to Mandy Bennet and her team for all the hard work and lovely to chat to very professional and polite over the phone . I would highly recommend Richard Kendal to friends and family And loving my new house.

Shaz – October 2021

Mandy was great in dealing with my house purchase. She kept me up to date and always listened when I had endless questions!

Jessica – October 2021

From the first contact until the sale was completed everyone I spoke with was really friendly and helpful. Sophie has done an excellent job keeping me updated throughout the process and always very friendly and helpful. I would definitely recommend them.

Fiona – October 2021

Donna, Suzanne and Melanie were excellent throughout the sale and purchase of my properties. Kept me informed throughout and were resilient to get everything over the line within desired timescales. Appreciate all the help and dedication to get us our new home!

Chris – October 2021

Donna and Suzanne were professional, efficient and friendly throughout the selling process. I encountered a number of issues, which Donna and Suzanne supported me to resolve. When I was having issues with my solicitor, they were empathetic and provided sound advice on how to deal with this. You could tell that Donna and Suzanne genuinely cared about making the sale a success and were very reassuring. I would highly recommend.

Mr Longley – October 2021

Friendly and professional service. Offering support and advice throughout the process of selling my property. Can only recommend them start to finish.

Chris – October 2021

Very pleased with the two contacts we had, very busy office but always one available or got back to me.

Sue – September 2021

The Ossett office, and Melanie in particular, have totally restored my faith in the selling division of Richard Kendall. Nothing was too much trouble for Melanie – she kept me informed at every stage, and was very proactive in ringing me with updates throughout the process. I felt that my sale was in very safe and professional hands with Melanie, and can thoroughly recommend her to anyone thinking of using Richard Kendall

L Young – September 2021

Was dreading dealing with estate agent but I was completely wrong. Sold our house in only a day kept us informed at every point …..updated on regular intervals and always there to answer questions……well done. Hope I never move again but if I did I would contact Richard kendall.

Grann – September 2021

I’ve been with Richard Kendall for a number of years and have always been happy but my recent experience, particularly the support, advice and general all round exceptional customer service has to be called out!
All your staff are amazing and so helpful but special thanks goes to Kelly Scoffins and Matt Hemingway – truly outstanding, lovely people. They have helped make my experience totally stress free and when you’re incredibly busy in your own work/personal life it’s such a relief to feel you’re in safe hands and nothing is too much trouble.
Thank you so much, it’s very much appreciated

Rachel – September 2021

I was looked after every step of way by the friendly and very helpful team. Easy to contact, prompt and professional at all times. I would highly recommend.

Susan – September 2021

Just sold our property through RK Normanton branch, a big thank you to Sarah who dealt with the sale of our property, Sarah was very professional and also very friendly and was always there if I had any questions, which were always dealt with very promptly…Also a big thank you to Sarah, Linda and all of the staff for doing a superb job….fully recommend….

Gill – September 2021

Dealt with agents on two house sales as one fell through (buyer change of circumstances). Found them to be attentive and good communicators. Staff are very helpful and strive to resolve issues and provide a personal feel service despite handling lots of properties. Trish in particular was an absolute star performer, providing feedback and assistance to a high level.

Andrew – September 2021

So happy with choosing Richard Kendall Wakefield. Amanda has kept us up to date along the way and has been very helpful in making it a smooth hassle free house sale. Thank you to David and Andrew for the valuation and photos. Highly recommended!

William – September 2021

I would 100% recommend Richard Kendall estate agents in Wakefield. Lucy and Alison were exceptional they updated me throughout the process. They went above and beyond for me. A fantastic professional service, nothing was too much trouble. I will be most definitely using them again and recommending too friends and family.

Becca – January 2022

Karen Preece was exceptionally helpful during sale of my house. Updating the events regularly

Mohamed – January 2022

We sold our old house and bought our new one through the services of Richard Kendall. On both sides of the “fence” the girls were friendly, professional, prompt and helpful. A pleasure to deal with.

A S Walker – January 2022

I recently sold a property through Richard Kendall. Karen Preece dealt with my sale. I received regular calls explaining how the sale was progressing. She answered all my questions and was always polite and friendly. I thank her for all her help.

Ann – December 2021

Brilliant customer service always kept updated no stress at all selling my property the staff are brilliant. I would recommend Richard Kendall to sell your property.

Annette – December 2021

Excellent service, professional and knowledgeable staff. Very smooth transaction with great communication from start to finish (which was only 5 weeks from accepting offer to completion of sale)

Lynne – December 2021

I would like to show my appreciation for Karen Preece at Richard Kendall, Karen has dealt with every query promptly and I am so grateful for all her work around the clock and just all the re assurance she has given me. Thanks Karen it really has been pleasure working with you as well as being professional you have also been there for me from end to end! 🙂

Katie – December 2021

From the moment Scott came to value our house, we knew we were in safe hands. Liz and her team have held our hands and walked us through the minefield that exists when selling a house. It was all done very professionally, with a friendly and caring service, and a touch of humour when necessary to keep us sane. Nothing was too much trouble, and we never felt we were being a nuisance. We highly recommend using Richard Kendall’s, thank you so much.

Ken – December 2021

I have bought two properties and sold one and the service and help has been top class. The staff are extremely helpful and friendly. I would recommend Richard Kendall Estate Agents.

Christine – December 2021

Mandy Bennett handled the sale of our property very efficiently, she kept up informed of the progress of the sale throughout. We have dealt with Mandy several times and always find her courteous and helpful with a pleasant personality.

Angela – December 2021

From first applying for a viewing, to application, and then moving in, has been exceptionally quick. I can’t fault the service Kelly has given. Very friendly and quick to respond to all my questions ( and there’s been a few lol) Richard Kendalls has been the best estate agents I’ve ever dealt with. Brilliant

David – December 2021

Good service, always very quick response throughout the process.

Alex – December 2021

They were very helpful always keeping me updated and did all the work great job

Tina – December 2021

Great purchase experience! We were in touch with Trish, who was always helpful, prompt and efficient in answering our queries. Would definitely recommend.

Flo – December 2021

I have to say that the experience and service we had from RK selling our house was first class from start to finish. We had a few people come and value our house but the gent who came from RK was efficient, friendly and told us what we needed to know without giving us the hard sell. From then on we were looked after by Karen and like every house move there was ups and downs but the weekly catch up call from Karen was invaluable. Her advices was spot on and often throughout the process her weekly chat seemed like my counselling session, she was a great help. Would not hesitate in recommending Richard Kendall to anyone.

Martin – November 2021

We have just completed on a rather difficult sale. Karen Preece has been excellent throughout, communication has been excellent throughout. Would definitely recommend.

Simon – November 2021

Catherine and the team at the Wakefield Branch provided an excellent service, communication and feedback. Would definitely recommend them.

Deborah – November 2021

Having just completed our house purchase today I can recommend Richard Kendall as having been a joy to deal with. Communication was great!

Rob – November 2021

I have used Richard Kendall twice in the last 3 years, on both occasions I was impressed with the personal service that I received, Joanne and Amanda couldn’t have been more helpful,
they were both super efficient and friendly and kept in touch with me on a regular basis from start to finish, they sold my house within the first week! I would recommend Richard Kendall
wholeheartedly!

Lynne – November 2021

We have bought a house that Catherine was dealing with and I just want to say how lovely she has been. Always so friendly on the phone and chasing all the time. Which I know hasn’t been easy but she has persevered with us and always passed on messages to her client. Thank you again!!

Sophie – October 2021

Karen at the Wakefield branch was amazing throughout the process. we probably wouldn’t be in our new home without her help! very persistent with both sides of solicitors which was very much needed so thank you.

Andrew – October 2021

Made contact on the Wednesday, photos were taken on the Thursday, listing was active on the Friday and the house was under offer on the Saturday.
Quick and efficient service and Mandy was constantly on the ball. Highly recommend.

Ashley – October 2021

Mandy has provided an invaluable service to us not only with our own house sale but also with our purchases. She kept us up to date with all steps of the process and when she said she was going to do something, she did it. Not full of false promises. Wouldn’t hesitate to use Richard Kendall if ever I had a property to sell in the future and would like to thank Mandy for her professionalism and guidance during what has been a difficult year.

Joy – October 2021

The staff at the Richard Kendall Normanton office have been fantastic. Sarah and Jill have kept me informed every step of the way, not once have I had to call in chasing information, they have made sure I’m fully informed throughout the process. Sarah is always available to offer advice and experience gleaned from her years in the industry. You can get cheaper conveyancing but you won’t get service like you get from Richard Kendalls.

Catherine – October 2021

Richard Kendall were so quick selling our home and Suzanne and Donna were great in keeping our sale progressing along and keeping us informed at every step. When the worst happened and the chain collapsed due to the bottom buyer pulling out Suzanne was an absolute superstar. She was so reassuring to me and she resold our house in less than 24 hours!!

Catherine – October 2021

I chose Richard Kendall because they are a local agent who open seven days a week . I was very happy with the service I received and would have no hesitation in recommending them to family and friends.

Sandra – October 2021

First class service from start to finish. Joanne and Amanda of Wakefield branch were fantastic. Great communications, lovely friendly and down to earth. Would not hesitate to recommend.

Alex – September 2021

Karen was great thoughout the purchase of my property. It was all a long winded chain but we got there in the end! She remained positive and kept everyone up to date so thank you for being so helpful!

Jemma – September 2021

To say Karen was amazing is an understatement. Karen did a fantastic job and I can’t thank her enough for the hard work she did to help with the sale of my property.

Anna – September 2021

5 star service throughout the whole process of selling a property. An extremely professional service given by Melanie at Richard Kendall’s at all times.

Frazer – September 2021

Richard Kendall recently sold our house and they were amazing!!
From the initial appointment to the hand over of keys they were so supportive to us and our buyers. Nothing was too much trouble, and they were in touch with solicitors to get updates and help with paperwork! Karen was amazing! Definitely recommend!!

Georgina – September 2021

Totally outstanding house selling experience from viewing right through to completion.
Mandy Bennett was outstanding, professional, efficient & a pleasure to do business with.
Truly exceeded my expectations, can’t recommend the company highly enough.

Chris – September 2021

A huge thank you to Richard Kendal’s, Karen Preece and Elizabeth Cooke with the sale of our property. Always kept us informed with viewings and on the sale progress every step of the way. Have used Richard Kendal’s in the past and would not hesitate to use in the future and recommend to family and friends. 5 stars Karen and Liz

Ian – September 2021

I rent out a property through Richard Kendalls. The first tenant was a nightmare but all the staff have done there very best to help and now sourced me a new really great tenant … more than happy!

Chris – September 2021

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