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Testimonials

We’ve had thousands of happy customers over the years and continue to receive fantastic feedback on a daily basis. Below is a selection of some of their kinds words. If you have a property to sell or let in the Wakefield area, book a valuation with us today.

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Recent happy customers

Mandy was highly professional, supportive and kept us informed throughout the process. Can’t recommend her or Richard Kendall enough. They were on the ball all the way through.

J Newbould – March 2020

I purchased a house through RK and the service I received was excellent. We dealt with Sarah Whalley and she constantly kept us updated and even chased our solicitor for update, a few times Sarah gave me my update before my solicitor. I felt she went above and beyond her role, and it was the best service I have received from an estate agent when buying or selling a property. I would definitely use RK again and would recommend them to others

C Townend – March 2020

This was a difficult purchase, severely issues slowing it down. However Liz worked very hard to help overcome the problems and get it over the line.

Ste – March 2020

From my first meeting with the surveyor/valuer and then dealing with the office sales staff I have received a professional service. Amanda and Joanne gave me regular updates by telephone and e mail following viewings and offers.I feel I have been given good advice and assistance that has enabled me to achieve the sale of my property.

R Griffiths – March 2020

Thank you Amy for all your help, you were very efficient and ensured everything went smoothly for me. I appreciate your support and understanding.

Z Hill – March 2020

We engaged Richard Kendall to market our property and would highly recommend them. They arranged many property viewings and were quick to feedback comments from potential buyers. Their communication was fantastic, regularly giving us a call to tell us how our marketing was going. When we had a question they would always respond really quickly. Once we had a buyer they were constantly liaising with the buyer, the buyers solicitors, the buyers estate agents (for their property being sold) and our solicitors to try to expedite the sale as quickly as possible. We have previously had bad experiences with estate agents but we can honestly say that Richard Kendall and its staff were fantastic. We would highly recommend them to anyone with a property to sell.

S Fountain – March 2020

Outstanding service. Went above and beyond to help us find the perfect family home. Thank you.

J Pickles March 2020

Very efficient service from Lucy and Shireen. Kept us updated on a regular basis, and were both very friendly, this was very reassuring. An asset to Richard Kendall.

PipJo – February 2020

Faultless Service. Alison always managed to make us feel like we her most important clients. She contacted us regularly with updates on progress and was always encouraging and understanding.

A Taylor – February 2020

Very smooth and friendly service. Amy was professional and informative at all times. We would recommend Richard Kendall. Thank you

C Shoesmith February 2020

Richard Kendall Estate Agents offer a first-class service from valuation to completion. The staff and internal computer systems used by Richard Kendall Estate Agents are exceptional, they keep you informed of every element of your sale and their staff are always on hand to answer any queries you may have, no matter how small or large. I would have no hesitation in recommending Richard Kendall Estate Agents to help anyone wanting to sell their home.

G Gueli – February 2020

Great communications, regularly updated by phone and email from the initial instruction right through to completion. Very friendly and professional. Thank you

Sallie – February 2020

Jason came to carry out an initial valuation of the property. His knowledge of the local market meant he was able to advise on what could be done to improve the desirability of the property and maximise the selling price. This was really helpful. From this point forward Liz took over and was excellent throughout the whole process. She communicated regularly and kept me up to date throughout the sale. She gave me confidence that she was working hard behind the scenes to get the sale across the line, despite a few issues. I would not hesitate to use Richard Kendall again.

Ben B – January 2020

Karen was amazing helping me going through the purchase of my property, she couldn’t do anymore then what she did she went way beyond her means to get me into my house. Thank you so much if you hadn’t have done what you did I wouldn’t have been in my house for Christmas. I will definitely use Richard Kendall “Karen” again if I ever want to purchase a new house in the future. Thank you

L Coleman – January 2020

Absolutely fantastic service throughout 17 weeks! Made buying a house seem like a doddle! Special mention to Alison in the Castleford branch & Chris housman! Always available to help and nothing is ever too much trouble! If you a considering buying through Richard Kendall then don’t hesitate! Thanks again guys!

R Whitworth – January 2020

Liz was very helpful at a difficult time for us and I could not recommend her highly enough. Thanks again

C Paxman – January 2020

Having negligible experience of selling a home, I approached Richard Kendall’s premises with some trepidation. No need to worry – the process was clearly explained – in stages – as we progressed. The preliminary visit for valuation and subsequent marketing were conducted in a proficient and highly professional manner. Trish Wraith, who looked after my sale, was a marvel! Always up to speed with the status of the sale, she didn’t mislead, but was honest and direct. Remarkably patient, she persevered, persisted and pursued….in my interests …..and always did what she said she intended to do.
Moving house is a stressful experience but I have no hesitation in recommending Richard Kendall’s…. and Trish in particular… to ‘do the business’.

J Carr – January 2020

Thank you very much to Sophie at Pontefract branch for dealing with our sale. Throughout the process Sophie always kept me informed with any developments and information. I never had to chase for updates. Sophies work was in a very professional and polite manner. Again thank you.

J Milner – January 2020

Both Amanda and Jo have been very helpful kept us fully informed on all aspects of the sale of our property and are highly recommended.

Sue and Phil – January 2020

 

We had an excellent service from Richard Kendall. Liz especially. She kept us up to date with everything that was going on with weekly updates. Which even continued after a sale had been agreed. In fact we got more information from Liz than our own solicitor.
All the viewings were conducted by Kendalls which was a great help to us.
I would highly recommend Richard Kendall for their fantastic service.

A Asquith – March 2020

Elizabeth Cooke at Richard Kendal in Wakefield was brilliant from start to finish. Very professional and great personality, which was refreshing. Would definitely recommend her and the estate agents.

L Sutcliffe – March 2020

A very professional and friendly company from the owner down to the letting agents themselves. It is very rare for staff to have such positivity and loyalty from an owner but it seems to work well for this company. Treated me with extreme professionalism throughout and went the extra mile through some very diverse circumstances. Thank you for the exceptional service.

D Hall – March 2020

I sold my property with Richard Kendall and Elizabeth was fantastic! Gave me updates every other day regarding the sale. Keeping on top of the solicitors. Overall I would highly recommend Richard Kendall and Elizabeth.

J Forte – March 2020

Excellent service throughout the sale of our property in Castleford .Tina and colleges kept us informed every step throughout the process, providing useful advice when requested. The staff at the Castleford office are a credit to Richard Kendall estate agents.

Anthony and Elaine – March 2020

Excellent customer service throughout the process from valuation to sale. Lisa and her team at the Pontefract branch went above and beyond to make us feel that they were with us every step of the way keeping us well informed all the time. We would highly recommend them as they were brilliant for us.

Tracey – February 2020

I tend to have reservations of estate agents – but the staff at Richard Kendall have restored faith in basic customer service and communication when buying a house recently. They bridged the gap very well between both parties and solicitors – and helped ease the frustration of dealing with solicitors. Thanks to Shireen and Lucy, I’ll look to use in the future.

Graeme – February 2020

I would absolutely highly recommend Richard Kendall’s Estate Agent, Liz Cook went above and beyond for my mum’s house move and we really couldn’t have done it all without her. We actually sold mums home with another company (who were majorly disappointing) but Liz Cook was the estate agent for the property we were buying, and she was amazing every step of the way. She kept us up to date with everything we needed to know, helped us with information our own estate agents forgot to help us with, and really gave five star customer service. Thank you so much to this company, we would highly recommend you to anyone we can.

R Blackett – February 2020

A first-class professional service from start to finish. Valuers and surveyors attended on time and were effectively market knowledgeable, smart and professional. Switchboard and front of office staff were similarly professional, tendering regular feedback all the way through to sale completion. A well-coordinated team that can thoroughly be recommended.

D Ellin – February 2020

I have recently sold my property and Kendall’s have been professional and extremely helpful throughout a difficult few months.They have supported me and worked extremely hard. Joanne and Amanda at the Wakefield branch have been truly amazing. I had a challenging buyer who has caused me distress and family health problems going on at the same time. These two wonderful ladies have been very caring and positive and I would highly recommend their services.

H Westmoreland – February 2020

From the initial consultation with the valuer to the whole process was stress-free Karen and her team where efficient in booking viewings and getting us feedback they sold our house within only a few weeks Karen then kept us informed and up to date along with any advice needed every step of the way our solicitors weren’t great but Karen did everything in her power to chase and keep the ball rolling and towards our completion date couldn’t recommend them enough Richard Kendall and Karen, in particular, have completely exceeded our expectations and beyond.

S Stokes – February 2020

We found our new home through Richard Kendall and then decided to go ahead with our sale with the team too. It kept everything all neat and tidy and our house sold within days of being advertised.
Lucy and Shireen were amazing, they kept us informed of everything each step of the way. Our chain was long and there were complications but the girls kept us reassured and up to date throughout what was quite a stressful period.
Many thanks to the team.

K Hodgkinson – February 2020

A very reliable and professional service. Elizabeth Cooke could not have been more helpful. Not only did she guide us through the purchase of our bungalow, but she also advised us on the sale of our property when our own agents let us down. So pleasant, friendly and knowledgeable, nothing was ever too much trouble. I would thoroughly recommend Richard Kendall.

R Harding – Jan 2020

I had never sold a house before and really wanted a trusted estate agents so I got A Lot of valuations. As soon as the gentleman came I had a good feeling about Richard Kendal estate agents. The pictures were amazing (made even me want to buy my house) and were included in the price. They quickly produced the brochure and put it online.
Most of their offices are in and around Wakefield. My house was in Dewsbury so I was concerned that with it not being their area that it would impact the amount of viewings but lucky me the first viewers bought it. The selling process after here took longer than I expected but Donna and Suzanne were great at keeping me informed and chasing the relevant people. Thank you my new house is out of area but hopefully if I ever come to sell it you will have expanded with an office here.

B Fowler – January 2020

The service I received from the staff at the Horbury office was excellent and I would not have any hesitation in recommending them for either managing rental properties or house purchases. Amy in particular worked relentlessly to found me a suitable tenant and then manage the smooth transfer of my existing tenant.

S Metcalfe – January 2020

Absolutely amazing team from start to finish including the initial valuation. A friendly but professional service where nothing is too much trouble and fabulous at keeping us updated every step along the way. Special thanks to Melanie who was our co-ordinator along the way. Keep up the good work guys, local works for me. I believe we should support local and it was certainly the right choice for us.

T Nicholson –January 2020

We have been highly delighted with the service we have received with Richard Kendall’s estate agents. In particular, Lisa Wood has provided us with exceptional service, she has been very pleasant and always so helpful. These past few weeks have been very stressful for us as we haven’t moved for nearly 50 years, but Lisa has helped us through this difficult period with her constant updates and reassurances. We would highly recommend Richard Kendall’s estate agents!
Jody, who initially came to value our house and look round, was very professional and also a pleasure to deal with as were all the members of the Pontefract team. We can’t thank you enough.

B Hufton – March 2020

We sold our property using Richard Kendall’s and found them highly efficient and professional. Our contact there Liz Cooke was friendly, courteous and completely helpful, couldn’t have wished for better

P Blackhurst – March 2020

I have recently sold a property I inherited. Liz Cooke has been my direct personal contact at Richard Kendall, Estate Agents. Not living locally, I valued her regular contact by phone and e mail. Liz has a highly professional attitude and friendly personality and I also respected her expert advice in the best ways to promote the property and obtain a sale. The whole process did take a long time, but Liz never lost interest. I highly recommend her.

J M Colley – March 2020

From the initial valuation by the young Mr Kendall to the final handover via the superb Mandy Bennett we would heartily recommend Kendall’s Estate Agents.The special mention has to be the care, consideration, professionalism and good humour provided by Mandy. She has constantly exceeded our expectations and if she is representative of the Company then all we can say is HOORAY!!

I Taylor – March 2020

We purchased our new home through Richard Kendall. Liz was extremely helpful and informative. She kept us up to date with progress and was always there when we needed advice, on what steps to take next. Liz made the process of buying much less stressful.

K Denton – March 2020

I have recently purchased an apartment through Richard Kendall, and dealt with Amanda and Joanne who have been very helpful and professional throughout the process. I have no hesitation in recommending them to family and friends.

Marie – February 2020

Could not recommend Richard Kendal in Horbury enough for their help and support throughout our renting process. Quick and easy process throughout. No stress as they took care of everything. Wendy Brown was super and customer service was fab!

J Emmitt – February 2020

Lovely service would definitely recommend Richard Kendall.
Despite having problems with the estate agents we were buying through Karen remained professional, helpful and reassuring. Showing that not all estate agents are the same!

S M Brear – February 2020

The Service from Sophie has been fantastic, she has kept me updated every step of the way, My husband and I can’t thank her enough, she is a credit to Richard Kendall’s and your entire team.

J Jeffery – February 2020

Good service and information throughout the whole process. Kept me fully aware of the purchase and at no time were any questions not fully answered. Thank you for your time and assistance.

Stephen Stoker – February 2020

Cannot praise Karen any more. Despite delays caused by solicitors, Karen chased continuously and kept us fully informed. I would highly recommend Richard Kendall, their service is second to none. Thank you

D Brooks – February 2020

Absolutely fantastic service, Alison from the Castleford office was outstanding. She went above and beyond to help the sale of our home as stress free as possible. Would highly recommend to anyone who is buying or selling a property.

K Murgatroyd – February 2020

I have used Richard Kendal Estate Agent for Selling, Buying and renting my properties for over 40 years which tells the story, they are very professional and always ready to help.

J O’Keefe – February 2020

Excellent service through the sale of our home. Constantly keeping us updated throughout the whole process taking off that pressure. Big mention to Alison who really has been great and couldn’t of asked any more of her. Not forgetting Tina and Rachel who have also been a great help. Thank you so much to all at Castleford

J Spencer – February 2020

The Normanton branch were great this is the third time I’ve used them in either a sale or purchase and they have been great every time, great at keeping me up to date with what’s happening etc and also great when i was having trouble selling my house, wouldn’t go anywhere else. Big thanks especially to Karen.

R Brook – January 2020

It was a pleasure to deal with Amanda and Joanne, they was most helpful informative and professional, I wouldn’t hesitate to use Richard Kendall again, especially involving Amanda and Joanne

B Reape – January 2020

This has been my second experience of using / dealing with Richard Kendall and they were as efficient and professional as the first time. Elizabeth was the agent responsible for my property when I bought it and I requested she was used again for my sale. The communication, quality of adverts, feedback and advice have been superb and I’m extremely grateful for everyone efforts. Elizabeth has been my main point of contact but I have dealt with a number of members of the team who all provided a fantastic service.

E Edler – January 2020

Wendy has been lovely and very helpful and efficient from the very beginning of the process when we found the right house for our family. She gives really good advice and goes the extra mile to help and make sure we are happy.
She always responds in a timely manner when we email or call her, and she kept her cool and her smile when our baby was screaming the office down!!

P Heyer – January 2020

Having negligible experience of selling a home, I approached Richard Kendall’s premises with some trepidation. No need to worry – the process was clearly explained – in stages – as we progressed. The preliminary visit for valuation and subsequent marketing were conducted in a proficient and highly professional manner. Trish Wraith, who looked after my sale, was a marvel! Always up to speed with the status of the sale, she didn’t mislead, but was honest and direct. Remarkably patient, she persevered, persisted and pursued….in my interests …..and always did what she said she intended to do. Moving house is a stressful experience but I have no hesitation in recommending Richard Kendall’s…. and Trish in particular… to ‘do the business

J Milner – January 2020

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