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Testimonials

We’ve had thousands of happy customers over the years and continue to receive fantastic feedback on a daily basis. Below is a selection of some of their kinds words. If you have a property to sell or let in the Wakefield area, book a valuation with us today.

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Recent happy customers

Richard Kendall Estate Agents offer a first-class service from valuation to completion. The staff and internal computer systems used by Richard Kendall Estate Agents are exceptional, they keep you informed of every element of your sale and their staff are always on hand to answer any queries you may have, no matter how small or large. I would have no hesitation in recommending Richard Kendall Estate Agents to help anyone wanting to sell their home.

G Gueli – February 2020

Great communications, regularly updated by phone and email from the initial instruction right through to completion. Very friendly and professional. Thank you

Sallie – Feb 2020

Jason came to carry out an initial valuation of the property. His knowledge of the local market meant he was able to advise on what could be done to improve the desirability of the property and maximise the selling price. This was really helpful. From this point forward Liz took over and was excellent throughout the whole process. She communicated regularly and kept me up to date throughout the sale. She gave me confidence that she was working hard behind the scenes to get the sale across the line, despite a few issues. I would not hesitate to use Richard Kendall again.

Ben B – January 2020

Karen was amazing helping me going through the purchase of my property, she couldn’t do anymore then what she did she went way beyond her means to get me into my house. Thank you so much if you hadn’t have done what you did I wouldn’t have been in my house for Christmas. I will definitely use Richard Kendall “Karen” again if I ever want to purchase a new house in the future. Thank you

L Coleman – January 2020

Absolutely fantastic service throughout 17 weeks! Made buying a house seem like a doddle! Special mention to Alison in the Castleford branch & Chris housman! Always available to help and nothing is ever too much trouble! If you a considering buying through Richard Kendall then don’t hesitate! Thanks again guys!

R Whitworth – January 2020

Liz was very helpful at a difficult time for us and I could not recommend her highly enough. Thanks again

C Paxman – January 2020

Having negligible experience of selling a home, I approached Richard Kendall’s premises with some trepidation. No need to worry – the process was clearly explained – in stages – as we progressed. The preliminary visit for valuation and subsequent marketing were conducted in a proficient and highly professional manner. Trish Wraith, who looked after my sale, was a marvel! Always up to speed with the status of the sale, she didn’t mislead, but was honest and direct. Remarkably patient, she persevered, persisted and pursued….in my interests …..and always did what she said she intended to do.
Moving house is a stressful experience but I have no hesitation in recommending Richard Kendall’s…. and Trish in particular… to ‘do the business’.

J Carr – January 2020

Thank you very much to Sophie at Pontefract branch for dealing with our sale. Throughout the process Sophie always kept me informed with any developments and information. I never had to chase for updates. Sophies work was in a very professional and polite manner. Again thank you.

J Milner – January 2020

Both Amanda and Jo have been very helpful kept us fully informed on all aspects of the sale of our property and are highly recommended.

Sue and Phil – January 2020

Thank you so much to Liz Cooke for her outstanding effort in the sale of our property. After many hurdles (caused by other agencies) we have now completed on the sale which is totally due to the dedication and efforts of Liz. She repeatedly chased other agencies then contacted us with updates. Without her commitment I am sure that we would not have got the ‘SOLD’ board up before Christmas. Highly recommend Richard Kendalls and especially their sales consultant Liz Cooke. Many thanks again Liz.

December 2019

The team at Ossett have been professional from the start, but we were particularly impressed with the service from Donna and Suzanne who were very helpful when we were dealing with some issues from the solicitor. They liaised with us on a regular basis, and did their best to push the process along. Suzanne was particularly helpful in getting us through a difficult few days, with back and forth emails and phone calls we achieved the completion date on time. Many thanks.

Joanne W December 2019

As busy buy-to-let owners Richard Kendall have been invaluable in helping us to sell our property especially as we have busy day jobs. Mandy Bennett has done a great job of keeping us informed and by chasing up potential buyers to get feedback. Mandy is always upbeat and very pleasant to deal with. We have a 2nd property to sell and have no hesitations in asking Richard Kendall Estate Agents to market it for us.

M Holroyd December 2019

Brilliant company, so glad I chose them, Tina gave me weekly updates explaining things clearly to me as it’s the first time I’ve done this, if Tina wasn’t available her colleague Alison helped And informed me also. I would definitely recommend Castleford branch. Many Thanks for a pleasant experience

Deborah December 2019

I cannot thank Mandy enough for the help and support she gave me in the sale of mum’s house. She kept me in the loop at all times, making the sale less stressful. All the staff are so friendly and I felt that I could call into the office at any point for a chat and guidance. It was like having a good supporting family at my back.

Fran December 2019

The process was made simple enough and Amy would get back to me within a good time frame if I needed to speak to here.
All together a positive experience

M Newbound December 2019

 

A first-class professional service from start to finish. Valuers and surveyors attended on time and were effectively market knowledgeable, smart and professional. Switchboard and front of office staff were similarly professional, tendering regular feedback all the way through to sale completion. A well-coordinated team that can thoroughly be recommended.

D Ellin – February 2020

I have recently sold my property and Kendall’s have been professional and extremely helpful throughout a difficult few months.They have supported me and worked extremely hard. Joanne and Amanda at the Wakefield branch have been truly amazing. I had a challenging buyer who has caused me distress and family health problems going on at the same time. These two wonderful ladies have been very caring and positive and I would highly recommend their services.

H Westmoreland – February 2020

From the initial consultation with the valuer to the whole process was stress-free Karen and her team where efficient in booking viewings and getting us feedback they sold our house within only a few weeks Karen then kept us informed and up to date along with any advice needed every step of the way our solicitors weren’t great but Karen did everything in her power to chase and keep the ball rolling and towards our completion date couldn’t recommend them enough Richard Kendall and Karen, in particular, have completely exceeded our expectations and beyond.

S Stokes – February 2020

We found our new home through Richard Kendall and then decided to go ahead with our sale with the team too. It kept everything all neat and tidy and our house sold within days of being advertised.
Lucy and Shireen were amazing, they kept us informed of everything each step of the way. Our chain was long and there were complications but the girls kept us reassured and up to date throughout what was quite a stressful period.
Many thanks to the team.

K Hodgkinson – February 2020

A very reliable and professional service. Elizabeth Cooke could not have been more helpful. Not only did she guide us through the purchase of our bungalow, but she also advised us on the sale of our property when our own agents let us down. So pleasant, friendly and knowledgeable, nothing was ever too much trouble. I would thoroughly recommend Richard Kendall.

R Harding – Jan 2020

I had never sold a house before and really wanted a trusted estate agents so I got A Lot of valuations. As soon as the gentleman came I had a good feeling about Richard Kendal estate agents. The pictures were amazing (made even me want to buy my house) and were included in the price. They quickly produced the brochure and put it online.
Most of their offices are in and around Wakefield. My house was in Dewsbury so I was concerned that with it not being their area that it would impact the amount of viewings but lucky me the first viewers bought it. The selling process after here took longer than I expected but Donna and Suzanne were great at keeping me informed and chasing the relevant people. Thank you my new house is out of area but hopefully if I ever come to sell it you will have expanded with an office here.

B Fowler – January 2020

The service I received from the staff at the Horbury office was excellent and I would not have any hesitation in recommending them for either managing rental properties or house purchases. Amy in particular worked relentlessly to found me a suitable tenant and then manage the smooth transfer of my existing tenant.

S Metcalfe – January 2020

Absolutely amazing team from start to finish including the initial valuation. A friendly but professional service where nothing is too much trouble and fabulous at keeping us updated every step along the way. Special thanks to Melanie who was our co-ordinator along the way. Keep up the good work guys, local works for me. I believe we should support local and it was certainly the right choice for us.

T Nicholson –Jan 2020

Mandy is fab and deserves an award, she is proactive, always cheery even in stressful times, nothing is too much trouble and she always took my calls or range me back promptly.
I have worked in Customer service for many years and I am very rarely impressed but Mandy level of service is second to none!

K Hall – January 2019

Efficient Service. Very polite helpful kept me in the loop.
Worked hard to negotiate with the new rental tenants. Nothing too much trouble Thank you so much

J Johnson – January 2020

Throughout the sale process Mandy was helpful and supportive. Communication was excellent and we were kept up to speed all the time despite being out of the UK for a large part of the process making it quite painless for us.
Thank you.

P Brock – January 2020

I recently bought a property through Richard Kendall as a first time buyer the process at times was over whelming to say the least. Lot’s of back and forth with solicitors, again at times unclear on time scales and foreign language to anyone who has not yet bought their first property.
Catherine (at Richard Kendall Wakefield) had dealt with my sale from the very beginning and was 100% supportive from the initial bidding right up until pushing the completion going above and beyond her given role. Due to my circumstances I had no alternative options for accommodation over Christmas and I really needed the sale to be completed. I was fully aware that this was not straight forward, no rules can be bent or made for any single person however Catherine and the team at Richard Kendall dealt with this with such empathy and transparency and made sure I was in the house for Christmas 2019. A HUGE HUGE thank you to you all!

Brooke December 2019

We dealt with the Ossett office when we sold our three bedroom property and moved into an apartment and can’t thank them enough, nothing was too much trouble, they kept us up to date all throughout the process. From putting our home on the market it took only ten days to receive an acceptable offer (although we must have had at least twenty viewings all of which were carried out by Richard Kendall at no extra cost). Melanie and the rest of the Ossett office team were excellent and very professional and we would recommend them if you want a no hassle experience. Thanks once again .

Mr & Mrs Knight December 2019

Cannot praise Karen any more. Despite delays caused by solicitors, Karen chased continuously and kept us fully informed. I would highly recommend Richard Kendall, their service is second to none. Thank you

D Brooks – February 2020

Absolutely fantastic service, Alison from the Castleford office was outstanding. She went above and beyond to help the sale of our home as stress free as possible. Would highly recommend to anyone who is buying or selling a property.

K Murgatroyd – February 2020

I have used Richard Kendal Estate Agent for Selling, Buying and renting my properties for over 40 years which tells the story, they are very professional and always ready to help.

J O’Keefe – February 2020

Excellent service through the sale of our home. Constantly keeping us updated throughout the whole process taking off that pressure. Big mention to Alison who really has been great and couldn’t of asked any more of her. Not forgetting Tina and Rachel who have also been a great help. Thank you so much to all at Castleford

J Spencer – February 2020

The Normanton branch were great this is the third time I’ve used them in either a sale or purchase and they have been great every time, great at keeping me up to date with what’s happening etc and also great when i was having trouble selling my house, wouldn’t go anywhere else. Big thanks especially to Karen.

R Brook – January 2020

It was a pleasure to deal with Amanda and Joanne, they was most helpful informative and professional, I wouldn’t hesitate to use Richard Kendall again, especially involving Amanda and Joanne

B Reape – January 2020

This has been my second experience of using / dealing with Richard Kendall and they were as efficient and professional as the first time. Elizabeth was the agent responsible for my property when I bought it and I requested she was used again for my sale. The communication, quality of adverts, feedback and advice have been superb and I’m extremely grateful for everyone efforts. Elizabeth has been my main point of contact but I have dealt with a number of members of the team who all provided a fantastic service.

E Edler – January 2020

Wendy has been lovely and very helpful and efficient from the very beginning of the process when we found the right house for our family. She gives really good advice and goes the extra mile to help and make sure we are happy.
She always responds in a timely manner when we email or call her, and she kept her cool and her smile when our baby was screaming the office down!!

P Heyer – January 2020

Having negligible experience of selling a home, I approached Richard Kendall’s premises with some trepidation. No need to worry – the process was clearly explained – in stages – as we progressed. The preliminary visit for valuation and subsequent marketing were conducted in a proficient and highly professional manner. Trish Wraith, who looked after my sale, was a marvel! Always up to speed with the status of the sale, she didn’t mislead, but was honest and direct. Remarkably patient, she persevered, persisted and pursued….in my interests …..and always did what she said she intended to do. Moving house is a stressful experience but I have no hesitation in recommending Richard Kendall’s…. and Trish in particular… to ‘do the business

J Milner – January 2020

From start to finish Richard Kendall Pontefract branch have been excellent and very professional in what was a difficult time helping with the sale of my late mothers property.
Sophie has led the way in keeping me up to date every step of the way and is a credit to Kendall’s

G Foreman – January 2020

Excellent service from the estate agent from valuation through to sale completion. Kept up to date with progress in a timely manner by Liz Cooke so always fully aware as to what was happening. I’ve used this estate agent twice to sell a house and I’ve also used them as the letting agent for a house I owned. Great service and they would be my first choice again if I ever needed an agent.

Sue December 2019

I would definitely recommended Richard Kendall Estate Agents. The Ossett branch sold my house and dealt with the house we bought. They took all stress out of the process. Ensuring that everything was dealt with professionally and efficiently. Both Mandy and Trish kept us updated as things moved along and quickly dealt with any issues. All the staff are lovely and nothing is too much trouble for them.

J Northrop – January 2020

Elizabeth has been our single point of contact whilst dealing with the sale of our property. Liz has been undoubtedly one of the most professional people we have had the pleasure of working with. Liz identified when to manage our expectations throughout the whole process no matter how small the query, always keeping us in the picture. We could not have asked for an higher quality of service or a smother and stress free sale. For a transparent, reliable, professional and friendly service we could not recommend Richard Kendall Est Agents enough.

J Baxter December 2019

This company is to be highly recommended. We have been buying and selling houses with career moves for over 45 years. This is the best company yet. Highly skilled and helpful staff who communicate regularly throughout the process. Excellent premises, effective advertising and active participation in the process throughout. Nothing was too much trouble. Alison Hopkinson, the office manager, was outstanding in her determination to overcome many obstacles and complete the sale. In a word: indefatigable. If this was an Ofsted Inspection they would be awarded a grade 1(ie outstanding).

P A Bailey December 2019

A professional service from all the staff in the Normanton branch, especially Sarah.
Thank you very much for keeping me informed at all stages of the sale of the property.

A Cass December 2019

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