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Testimonials

We’ve had thousands of happy customers over the years and continue to receive fantastic feedback on a daily basis. Below is a selection of some of their kinds words. If you have a property to sell or let in the Wakefield area, book a valuation with us today.

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Recent happy customers

The real star for us at Richard Kendall was Catherine, her genuine and kind nature was profound through the purchase of our home. She was always contactable and when she said she’d be in contact or would get back to us she always kept her word. We found her to be extremely helpful when we couldn’t get answers from our solicitor. Our experience with Richard Kendall was extremely positive and would definitely recommend them to others to use when they want to sell their home (we hope not to have to for a long time!) Thank you Richard Kendall and thank you Catherine.

Louise – April 2021

We’ve had a great service with Richard Kendall. We bought a property through them and they kept us updated at every stage. I would highly recommend the whole team.

Emma – April 2021

Super efficient service and professional as always from Amy. Third time with Richard Kendall. Will use again for my tenant finding.

Martin – April 2021

I use Richard Kendall for all my property requirements
I find them to be very professional, competitive and knowledgeable
Both Lucy and Alison were excellent helping to get the sale through quickly and smoothly

Mark – April 2021

We have just purchased our new home with the help from Elizabeth a very helpful and pleasant lady kept us informed all the way through.
Would recommend Richard Kendall to others.

Michael – April 2021

Very pleased with service. First sale fell through but we were reassured that it was early days and that there’d been a lot of interest in the property. Didn’t really have any problems and our contact at the office was very good.

Mrs S.– April 2021

I’d really recommend Richard Kendall’s. Especially Alison and Lucy – they kept me totally up to date at all times.

Clare – March 2021

We recently purchased a property through Richard Kendall estate agent in Wakefield. I would highly recommend they kept me in the loop throughout the whole process and answered any questions I had promptly. Excellent communication and always happy to help.

Carrie – March 2021

Amanda and Joanne were most helpful during the sale of our property. We were kept updated regularly and they were always more than happy to help and assist with any queries or questions we had. This was the first house I had ever sold so was unsure of some things but they explained everything which made it so much easier. Many thanks to both of you for all your help.

Alison – March 2021

I have just sold my house with Richard Kendall and it was Mandy who dealt with it all from start to finish, she was very professional and kept me up to date with any news but also was very understanding to my needs.Mandy is a little diamond and a very valuable member of staff, thank you Mandy.

Lisa – March 2021

After having a nightmare with a previous estate agent from another company Liz was a complete breath of fresh air. From the start of the purchase nothing was too much trouble and we were constantly kept up to date, without having to chase anything. I would not even consider using anyone else should I require an estate agent in the future.

J Tate – March 2021

I had a wonderful experience selling my property with Richard Kendall estate agents in Wakefield. Catherine Kilbride was the agent looking after me but if she was unavailable then anyone who picked the phone was extremely pleasant and eager help with I found refreshing as I’m a very busy person. Stress and hassle free would highly recommend them.

Ryan M – March 2021

Excellent service from Matthew regarding the letting of our property. Thorough check in and check out backed by strong photographic evidence. Follow up service professional in dealing with bills and responding to questions.

Jen – March 2021

Excellent service from Elizabeth Cooke throughout us buying our house. There was not a moment in the day we could not get in contact and Liz was always willing to go the extra mile! I would thoroughly recommend Elizabeth to anyone selling/buying.

Sam – March 2021

Richard Kendall Estate Agents have recently handled the successful sale of our property in Wakefield. From start to finish their service has been superb. Efficient, effective, and courteous. Nothing has been too much trouble and all aspects of the sale have been handled professionally and brilliantly and their level of service has raised the bar for the entire industry.

C Pryah – March 2021

Completed sale and purchase through Richard Kendall. Found them fantastic in all aspects, very approachable, friendly and knowledgeable. Would recommend.

Michael – March 2021

Fantastic service. I’ve just completed a house purchase with Richard Kendall. Although it took its time due to the pandemic I would like to personally thank Mandy Bennet for the outstanding service she provided. She guided me through the process from start to finish and I couldn’t be happier with how she handled everything she’s an absolute credit to Richard Kendall.

Lee S – February 2021

Could not recommend Richard Kendalls enough. Mandy has gone above and beyond throughout this process, from giving us updates to comforting us when we were anxious. She really has made our selling experience brilliant and a lot less stressful. We certainly could not of done it without Mandy. Thank you so much from both of us

Amy – February 2021

I couldn’t recommend Karen and the Richard Kendal team highly enough. We had regular contact with Karen and feedback from viewings was always prompt. Karen really did go above and beyond to help us get over the exchange and sold line.

Paul – February 2021

We would like to thank the whole team at Richard Kendal Wakefield especially Joanne Metcalfe and Amanda Dyson. They did a fantastic job in selling our home, from start to finish we were kept up to date despite selling the house with COVID restrictions. They did everything they said they would. They were fantastic. I would not hesitate to recommend Richard Kendal to anyone else. Thank you again Richard Kendall. Stay safe in 2021.

Mr and Mrs Clements – February 2021

Another property completed with the help of Amanda and Joanne. All very straightforward and very professional. I have no trouble recommending them for buy or selling property. As an investor they are very much on the case with chasing and following up. Thank you both.

William – February 2021

Absolutely brilliant service from the moment our house went up for sale! Mandy and Melanie were always very helpful and understanding and really helped with any queries or worries. Would highly recommend! Thank you!

Amy – February 2021

Very helpful and Professional in dealing with a sale in Wakefield when I reside in the Cotswolds. Kept informed all the way through by Elizabeth Cooke who was the lead Agent for us

Alan – February 2021

I was very happy with the whole experience selling my house from initial valuation visit to completion of sale. Having suffered a bereavement and being on my own, I felt fully supported by all the staff and was reassured with the manner in which viewings were organised and conducted. Whenever I spoke to staff on the phone, all of them were up to speed on the sale and kept me fully informed. I must thank Lucy Harrison for helping on completion day, which was made particularly stressful due to heavy snow!

Sally – February 2021

Mandy (Bennett) was the epitome of professionalism & customer care throughout the entire process, and kept us updated with everything that was happening both with our sale and purchase. We would have no hesitation in recommending Richard Kendall estate agents to anyone who wishes to purchase and or sell their property.

Malcolm – February 2021

Great, friendly service. Good advice on property when necessary from the staff who work at Richard Kendall Estate Agents, Wakefield.

A Duffy – February 2021

Working with Elizabeth at Richard Kendall in Wakefield was brilliant. Always there to answer all our questions and no issue was too big or too small. Thanks Liz.

A Partington – February 2021

We have recently sold our property with Richard Kendall’s estate agents and found the service to be excellent from start to finish. A special thanks to Lucy and Alison who negotiated the sale in a very professional manner throughout and kept us informed with progress constantly liaising with the solicitors and buyers. The negative myth surrounding estate agents was not experienced using this efficient agency and we would highly recommend their engagement to others considering moving home
Many thanks once again

Andrew – January 2021

Our agents (not Richard Kendall) for our sale were pretty woeful to be honest and not at all proactive in pushing the chain through. However, luckily, Liz was on it and the polar opposite (she was the agent for the house we bought). She did regular chain checks to ensure there was no break and to gee up others further down. Carried out her promises. Impressed.

M M – January 2021

 

Lucy and Alison were outstanding. They are so busy at the moment but their service level never slipped and they really did work hard to get our sale over the line. I actually think the whole of my chain owes them a thank you as they did a lot of work to move the other sales through so that ours went smoothly.
Total professionals and would not use anyone else now.

Phil – April 2021

We have been using Richard Kendalls for a number of years for find a tenant service always really impressed with their attentive and professional service. Thank you Amanda and Matthew you excelled again

Ailsa – April 2021

Just bought a property through Richard Kendall, Pontefract and was so happy with the service. I was constantly kept informed and up to date and had lots of advice given which was much appreciated. Lisa went above and beyond helping me with everything. Thank you

Leanne – April 2021

The team have been great all the way. No issues. Always available to talk. Quick and reliable service provided. Many Thanks

Saqib – April 2021

We recently purchased our new home through Richard Kendall with Mandy as our agent. Her service has been amazing from start to finish, nothing has been too much trouble. We have been kept up to date regularly throughout and Mandy’s communications are always timely, friendly and very professional. Fantastic service, highly recommend.

Cathryn – April 2021

Liz kept me informed at all times. If she said she would do something i knew it would be done. Without her I honestly wonder if this sale would ever have completed.
Would highly recommend

Ysands – April 2021

From past experience I knew I was probably going to use Richard Kendall, although I still got a couple of quotes from other estate agents as you should, but they just didn’t match up.
I was selling my parents’ house who both passed away last year.
Mandy at the Horbury branch was my main contact because of where the property was, although the Wakefield branch was the easiest for me to pop into because of where I live.
From start to finish Richard Kendall were brilliant in keeping me informed of any progress, or anything I needed to do, and helped to make the whole process pretty much stress free for me.
They carried out all the viewings without me having to attend the property which was a massive help. Thank you very much to everyone at both branches.

Phil – March 2021

Everyone at Richard Kendall has been amazing from start to finish with our house move – the valuation, photographs and customer service has all been fantastic. Nothing has been too much trouble for them, explaining everything to us at each stage, weekly updates on the progress and advising on what to do next if we were unsure. The house we bought was also with Richard Kendall and can say they have been great to deal with from a seller and purchaser point of view! Thank you to Amanda, Joanne, Liz and team!

Jessica – March 2021

Really great service. Responsive, professional, and kind natured. Always available to speak with and followed up in all enquiries promptly and thoroughly.

Hannah – March 2021

Bought my new property through Richard Kendall’s and Lucy and Alison have been fantastic throughout the whole process. Now selling my previous property with them as I’ve every confidence that they’ll deliver the same great service.
Would definitely recommend the team at Richard Kendall!

Steve – March 2021

We have recently bought our first house through Mandy and I must say she was very helpful organized and made everything easy for us.. I highly recommend approaching her for all your housing needs.

Nafila – March 2021

Sold my property recently through Richard Kendall in Wakefield. I was looked after by both Amanda and Joanne who were both very professional and informative. They maintained that required regular contact with me proving consistent updates as the sale progressed and greatly assisted me with solicitors etc. Both Amanda and Joanne made what can be a stressful time a pleasant experience and I would personally recommend their services.

R Jaworski – March 2021

We were guided through the selling process by Suzanne and Donna with a lovely personal approach and an extremely competent service. They kept us informed at every stage and patiently answered all our questions. I would use them again in a heartbeat. Many thanks to everyone involved

The Millers – March 2021

Mandy successfully navigated us through the sale of our house with a friendly professionalism, good humour, common sense and tenacity. Her communication was excellent and she kept us informed throughout the process of, at times, obstructive interactions with other professional parties.

S Lawson – March 2021

Fabulous service from all the team at Richard Kendall, I would certainly use them again in the future and definitely recommend their services.

B Tyerman – March 2021

I have nothing but good things to say about Richard Kendalls. I would thoroughly recommend them and I would have no hesitation in using them again.

Charlotte – March 2021

We have recently sold our property through Richard Kendall and I was very impressed with the service provided right from the get-go. Jody was excellent when he came to value the property, was honest but also open to our suggestions on marketing and was super friendly and personable. We sold our property on the second viewing which was great and from there I dealt with Lisa on actually completing the sale. What can I say about Lisa? Lifesaver! She was professional, friendly, honest and gave great advice throughout. She did a great job at keeping me updated at all times and also explaining some part of the process to me when required. IF we ever move again (!)- I will definitely use Richard Kendall.

Francesca – March 2021

We found Mandy to be professional, friendly, efficient, excellent communication skills, exceptional customer service skills, informative. Mandy kept us informed of progress regularly, liaised with both solicitors and the vendor right through to completion. She is a very pleasant lady to deal with. It was a pleasure to liaise with Mandy throughout the whole buying process. Everybody we spoke to within the Ossett office was very helpful.

Gillian and Josh – February 2021

Mandy dealt with the sale of our property and during this period kept us informed of progress and liaised with both solicitors and our buyer to move the completion forward. She is a very pleasant person and is a pleasure to deal with.

Angela – February 2021

Excellent service, always kept fully informed throughout the process of buying a home. Viewings were easy to obtain and communications swift. Many thanks to all at the Normanton branch we are very happy in our new home.

Cheryl – February 2021

We have been in the lucky position to have Mandy coordinating our house sale. Coincidentally, she also helped us to buy this same house 5 years ago. She is extremely professional and efficient. We found her to be very pleasant and friendly during all our exchanges. We would like to thank her for making the whole process so clear. It was a very positive experience for us. Thank you Mandy!

The Patels – February 2021

Very good Service.
Both – Amanda and Joanne – kept us fully up to date throughout the whole process.
Communication was great. Even through the pandemic, the team worked hard to ensure we moved quickly as possible. Highly recommend.

Tom – February 2021

Absolutely fantastic!!!!! What a team Amanda and Joanne are! I can not recommend them enough. I was kept updated throughout all processes of the purchased and I feel because of them, the purchase moved more swiftly and efficiently than it would have done without their help. Amanda always went the extra mile to help find out information when we were struggling to find out reasons for delays in the chain and really helped keep me sane during this whole process. Amanda is a real credit to the Wakefield branch! The team, on the whole, are amazing and have really dealt well with the news ways of working at this time. We always got called back quickly when we had queries and the team were always helpful when we called.

A Heron – February 2021

We sold and bought a property through Richard Kendall and they were just brilliant. Always answered my calls and emails promptly and were really pleasant to deal with. We dealt with Lisa in Pontefract and Mandy in Ossett. Could rate them highly enough and will be using them again if we ever need an estate agent.

Alice – February 2021

Big shout out to Amanda and Joanne for their excellent customer service.
They have been delightful and efficient to deal with. Handling all enquiries promptly and securing a timely sale on the property. Many thanks for all your help

C Ohm – February 2021

Had a very protracted house sale during the pandemic. Throughout this time I have had great service from the Wakefield branch of Richard Kendall. Very happy to recommend. Special thanks to Catherine for her support.

S Hidle – February 2021

Liz was an angel throughout. We viewed our home twice during covid, so safe thanks to Richard Kendall, and Liz was always easy to get ahold of and on top of everything! Our first home is our dream home. Thanks Liz!

E Breeze – January 2021

I had great service from Richard Kendall – really quick and informative. Even in lockdown, things were kept running smoothly and I felt very happy with their service, especially as a first time buyer! Liz was really easy to talk to and to communicate with on the phone and helped me through new territory as a first time buyer.

Luke – January 2021

If it wasn’t for the tenacity of Suzanne I think we would still be waiting for the sale to proceed. Her and Donna make an excellent team. Professional, friendly and efficient. My son now selling his house- on the condition Suzanne and Donna handle the sale.

Jo – April 2021

My wife and I found Catherine of Richard Kendall to be excellent at her job. She was able to keep us up to date with developments and helped us through with the completion of our purchase. We would certainly use Catherine in any future property dealings.

Malcolm – April 2021

JAM (Joanne & Amanda) at Richard Kendall have demonstrated great stamina in supporting the successful sale of our mothers flat. Despite several failed sales, they have been attentive and supportive throughout, and ensured communication has progressed and logjams unblocked on numerous occasions. This has been done in a positive and upbeat style. Thank you. Initial support was good; once JAM were involved, the bar was raised.

Pavlo – April 2021

We have just sold our property through Richard Kendall and we can honestly say what a superb and professional service from start to finish. We nearly went with an online estate agent and we are so glad we didn’t as we encountered a few issues which Kendall’s sorted out immediately for us, if we had gone with an online estate agent then we would have had to sort all this ourselves. The team worked so hard to get us to completion but we would like to give a shout out to Lisa, what an absolute star she is and a fantastic asset to the company, there is nothing that is too much trouble for her, she dealt with the sale amazingly and kept us informed all the way through, I will miss our friendly (and most times funny!) chats that we had, thank you so much Lisa x
We can definitely recommend Kendall’s, the service is amazing and we are already singing their praises to friends and family and will continue to do for a long time.

Lisa & Joe – April 2021

Just bought our first property with Richard Kendall and the service has been fantastic from our first viewing to getting the keys, especially with all the restrictions due to COVID. Liz has always kept us in the loop and has always offered us the best customer service – it was so lovely to finally put a face to a name when we collected the keys. Would definitely recommend Richard Kendall.

SJ Gloss – March 2021

The team at Richard Kendall’s did a fantastic job taking care of the sale of my property. Nothing was too much trouble and there was always an immediate response to any query I had. The turnaround of information from the initial valuation right through to brochure production and promotion was super slick and gave me real confidence at what can be a nerve racking time for a seller. I felt in safe hands throughout. The team provided exceptional customer service from start to finish! I wouldn’t hesitate in recommending.

Louise – March 2021

Amy was very helpful and provided an attentive service. It was reassuring being a new landlord to know we were doing everything properly.
I appreciated the updates and helpful texts and reminders. Amy always answering my emails and phone calls.
Managed to get tenants moved in within a couple of months from starting the process.

Karen – March 2021

Both Amanda and Joanne have been fantastic. As we purchased a property via Richard Kendall they were both happy to answer any questions we had. We were in a rather difficult chain and both went above and beyond to push through the purchase for us. We can’t thank them enough!

Alexander – March 2021

Finally been able to purchase a home using RK in Normanton. The Manager Karen from start to finish has been wonderful & on the ball with any requirements or enquiries I’ve had. Every e-mail I’ve sent has been answered quickly and when I’ve wanted to revisit the property over the past few months I’ve been booked in and seen to straight away, so THANKYOU Karen for putting up with me.

Richard – March 2021

We have just sold my mums house through the Ossett Branch. Mandy looked after the sale for us from start to the end and kept us well informed the whole time. It has been a sad and difficult time for us but Mandy was so very kind and considerate ,as well as being very efficient and professional. Excellent service Mandy. Thank you

K Mitchell – March 2021

The sale completed in record time from receiving the offer through to completion. Thank you Mandy for all of your hard work.

S Dorsett – March 2021

Richard Kendall were very proactive from start to finish, chasing up buyers, sellers and their solicitors, to ensure that items had been actioned and that the transaction was progressing smoothly. The main contact was Liz Cooke, who kept us regularly updated on progress and was always calm and cheerful, even when things weren’t going quite to plan. She was a pleasure to deal with and I would definitely recommend her.

David – March 2021

In 2019 we moved house to ensure my daughter got into her secondary School, we were considering putting our existing house for rent which is I first met Matthew Hemmingway from Richard Kendall. We had considered rental investments before but were unsure if this would work and having spoke to a number of Estate Agents I was not gaining much confidence that it was the right thing to do. From day one, Matthew did far more than the rental valuation. He talked through rental options, gave advice on renovations and also worked quickly to minimise our costs. Since then he has helped me with a number of other projects and also supported a number of my friends as they have moved their business to Richard Kendall. Any businesses can only as good as the people and teams that work within it and I cannot recommend Matthew Hemmingway highly enough – his attitude, willingness to help and knowledge within the rental business are the reason that within less than 2 years I now have 3 properties managed by Richard Kendall Estate agents

Andrew – March 2021

Mandy was brilliant, seven months later we finally got moved, she dealt with bad estate agents, and equally ridiculous solicitors within our chain of 4, we had 2 false move dates & felt this was never going to happen, we were the purchasers but mandy acted for all concerned, thanks again Mandy & all staff for your help.

Maureen – March 2021

Sale of family home following bereavement: The entire team at Richard Kendall conducted our sale with professionalism and sensitivity. We opted for accompanied viewings on the most part and these were carried out professionally – we were kept informed with feedback at all stages of the process.
Joanne and Amanda looked after our interests and remained cheerful at all times, even when we contacted them numerous times a day with queries

Mr and Mrs Savage – February 2021

Amy was excellent in her communication and efficiency in dealing with this matter. Also, always friendly and polite! We would also like to thank Matt Hemmingway who made the initial visit to the property in terms of the rental valuation and general advice.

John – February 2021

Friendly, helpful, and professional. Amanda was patient through all my silly questions, incredibly welcoming over the phone, and got me signed up and into my new home as smoothly as I could imagine. Very happy with my experience, and would use again.

A Woodrow – February 2021

Purchased our forever home through Richard Kendall last year and being first-time buyers it was nerve-wracking for us, but with the help of Amanda and Joanne we were smooth sailing they were both very efficient and professional and hardworking. Would highly recommend and wouldn’t ever deal with anyone else. Great company and great team

Caroline and Scott – February 2021

My son and his girlfriend have finally moved into their first home together. Mandy Bennett from Richard Kendall Ossett branch gave an outstanding service from start to finish. We guided them through the process and kept them informed every step of the way. Thanks Mandy.

J Wood – February 2021

Mandy is very professional and excellent at keeping track of the sale process and keeping you updated. Thanks very much Mandy.

Karen – February 2021

Amanda And Joanne were very helpful during the purchase of our property. They kept us up to date with their sellers position and helped moved things along quickly, would definitely use again and recommend.

Ben – February 2021

Would highly recommend Richard Kendall, Karen did a fantastic job with my new home purchase, many thanks Karen and the rest of the team

C. Rodgers – February 2021

From start to finish Liz Cooke was absolutely fantastic. From speaking to the purchasers, chasing the chain up, and dealing with solicitors we have nothing but praise!!! Highly recommend their services!!

David – February 2021

Liz was excellent throughout the sale and negotiations. Checked in on us regularly and always kept us in touch and informed with progress. She always responded quickly to any questions we had and kept all the aspects of our sale well coordinated.

Malcolm – February 2021

Great experience purchasing through Richard Kendall. Helpful and friendly service throughout the process. A special thanks to Liz who went above and beyond to answer all our queries. Through this challenging and lengthy process (to no fault of the agents) Liz kept our spirits up by ensuring we knew what was happening at all stages. She is a credited to the team! Many thanks for helping us to purchase our family home!!

Tara – January 2021

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