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Recent happy customers
A short note just to express how delighted we were with the level of service provided to us by the team at the Pontefract branch during our recent house purchase.Lisa, Tina, Sophie and Jody in particular offered tremendous support during a difficult purchase which was delayed due to Japanese knotweed and then the Covid 19 lockdown period.The expertise of the staff was demonstrated when the valuation for a mortgage highlighted the presence of knotweed. Lisa tracked down the most reputable company in the area to solve the problem and helped to salvage the deal. We were happy with all aspects of the service during our purchase and when a family member wanted to put a house up for sale we had no hesitation in recommending Richard Kendall’s at Pontefract.
P Hunter – June 2020
In a difficult period of time when solicitors were less than co-operating, Mandy was excellent. She tirelessly chased and chased and I was always kept in the loop. If you have any problems with your house purchase/sale you would want Mandy in your corner.
R Craig – June 2020
Catherine and Joanne at RK Wakefield Branch have been amazing throughout the sale of my property. They have constantly been in touch with me throughout the process. I would 100% recommend them. Thank you all so much!
K Eyre – June 2020
From start to finish the service was great. I would highly recommend Richard Kendall to anyone who is thinking of buying or selling in the future.
Jamie – June 2020
Just sold my property using Richard Kendall Estate Agents. Elizabeth Cooke was absolutely fantastic. My property was sold within two weeks and Elizabeth kept me informed of progress throughout the whole process. She was very proactive and ensured it all went through very smoothly despite the Covid 19 lock down. Thanks Liz – you are a credit to the profession
Martin – June 2020
It was really easy to work with Richard Kendall to buy my house. Unfortunately my solicitors were not up to speed but the staff at Richard Kendall were very helpful, understanding and patient. I’m a first time buyer and was very glad I could call them when I had a problem.
G Ward – June 2020
Amanda and Joanne have been incredible! They have kept all parties going on 2 sales for me, managed everybody`s expectations throughout and persevered with brilliant prompt communication the whole time. We are extremely grateful for their amazing help.
W Underwood – June 2020
Thank you Karen! The communication was really great and I was kept informed at all times, even during the negotiation period when I spoke with you several times a week! Many thanks!
L Jakeman – May 2020
We found Richard Kendall Estate Agent to be exceptional and extremely professional in the way they sold our bungalow. Dealing with our solicitors and the buyer’s solicitors with patience and care. We wouldn’t hesitate to recommend Richard Kendal Estate Agent.
G Page – May 2020
I have been dealing with Richard Kendall for over 10 years and during that time I have had nothing but excellent service from all departments. All the staff are extremely efficient and deal with matters promptly, efficiently and respectfully. I cannot recommend them highly enough.
J Graham – April 2020
I cannot recommend the services I received from Richard Kendal high enough, particularly from Mandy at the Ossett branch, the professional help I received whilst selling my house was brilliant. Would definitely use RK again.
P Chisholm – April 2020
Amidst Coronavirus craziness, Suzanne and Donna did a fantastic job ensuring that the sale of our house in Ossett completed yesterday, we are so grateful to them. Throughout our whole dealing with Richard Kendall we have been so impressed with both Suzanne and Donna’s client care and attention to detail; right from the initial valuation (they really know the local market!), the brochure they produced of our property and their frequent updates to us keeping us regularly updated and providing a great link between our solicitor, our buyer and their solicitor. Choosing Richard Kendall was definitely our best decision and we can’t recommend Suzanne and Donna enough, thank you
H Roper – March 2020
After contacting Richard Kendall I had an initial meeting with Matt, who was very helpful and explained the full details of letting a property. I choose to have a managed let agreement. Jess in the office has been excellent both by phone and email. She has kept me up to date at every stage and has always been there to answer any questions I have had. Richard Kendall have kept me up dated with all viewings and client information. Over all they have been very professional, helpful and informative.
A Woodcliffe – March 2020
Mandy was highly professional, supportive and kept us informed throughout the process. Can’t recommend her or Richard Kendall enough. They were on the ball all the way through.
J Newbould – March 2020
I purchased a house through RK and the service I received was excellent. We dealt with Sarah Whalley and she constantly kept us updated and even chased our solicitor for update, a few times Sarah gave me my update before my solicitor. I felt she went above and beyond her role, and it was the best service I have received from an estate agent when buying or selling a property. I would definitely use RK again and would recommend them to others
C Townend – March 2020
This was a difficult purchase, severely issues slowing it down. However Liz worked very hard to help overcome the problems and get it over the line.
Ste – March 2020
From my first meeting with the surveyor/valuer and then dealing with the office sales staff I have received a professional service. Amanda and Joanne gave me regular updates by telephone and e mail following viewings and offers.I feel I have been given good advice and assistance that has enabled me to achieve the sale of my property.
R Griffiths – March 2020
Thank you Amy for all your help, you were very efficient and ensured everything went smoothly for me. I appreciate your support and understanding.
Z Hill – March 2020
We engaged Richard Kendall to market our property and would highly recommend them. They arranged many property viewings and were quick to feedback comments from potential buyers. Their communication was fantastic, regularly giving us a call to tell us how our marketing was going. When we had a question they would always respond really quickly. Once we had a buyer they were constantly liaising with the buyer, the buyers solicitors, the buyers estate agents (for their property being sold) and our solicitors to try to expedite the sale as quickly as possible. We have previously had bad experiences with estate agents but we can honestly say that Richard Kendall and its staff were fantastic. We would highly recommend them to anyone with a property to sell.
S Fountain – March 2020
Outstanding service. Went above and beyond to help us find the perfect family home. Thank you.
J Pickles March 2020
Very efficient service from Lucy and Shireen. Kept us updated on a regular basis, and were both very friendly, this was very reassuring. An asset to Richard Kendall.
PipJo – February 2020
Faultless Service. Alison always managed to make us feel like we her most important clients. She contacted us regularly with updates on progress and was always encouraging and understanding.
A Taylor – February 2020
Very smooth and friendly service. Amy was professional and informative at all times. We would recommend Richard Kendall. Thank you
C Shoesmith February 2020
Richard Kendall Estate Agents offer a first-class service from valuation to completion. The staff and internal computer systems used by Richard Kendall Estate Agents are exceptional, they keep you informed of every element of your sale and their staff are always on hand to answer any queries you may have, no matter how small or large. I would have no hesitation in recommending Richard Kendall Estate Agents to help anyone wanting to sell their home.
G Gueli – February 2020
Great communications, regularly updated by phone and email from the initial instruction right through to completion. Very friendly and professional. Thank you
Sallie – February 2020
I recently purchased my first home from Karen at Richard Kendall. As if buying for the first time isn’t stressful enough, a pandemic comes along to make it that little bit harder. Karen was fantastic throughout the whole process. She kept me updated throughout the entire progress, even if it was to say that there was still no news! She kept me in the loop at all times and worked tirelessly with the builders at the other end of the chain to try and make sure the sale could complete. Karen is a credit to Richard Kendall and has made such a stressful time that much easier by simply keeping me well informed. I cannot thank her enough!
Olivia – June 2020
I have recently bought my new home through Richard Kendall, I found Mandy to be fully supportive and very attentive throughout each step. Mandy has always been a telephone call away whenever needed and kept me informed during the process and while I was unlucky with other services external to Richard Kendall (on top of the unknown of Covid-19), Mandy helped keep me sane and laughing throughout the process. I couldn’t recommend Richard Kendall enough.
Thank you so much for your time and support!
Frankie – June 2020
Really great professional service from Amy. Very helpful and also there if I had a question needing a quick answer.
Martin – June 2020
My contact at Pontefract office was Lisa. She was helpful from offset, professional and helpful throughout. We started our purchase just before COVID-19 lockdown so not ideal but between Lisa & Tina from Castleford office all has gone smoothly just taken longer. Both members of staff are a great to Richard Kendals
J Blankley – June 2020
Excellent service both through the viewing process and once the offer had been accepted. Kept us and our buyers updated at all times even through the lockdown during the Covid 19 Pandemic. We were especially impressed as unlike other agents Richard Kendals continued to provide a near normal service. Another good point with Kendals is that they open Sundays so you can arrange a viewing anyway of the week!
Mr & Mrs Mills – June 2020
I wanted to say a HUGE thank you to Joanne & Amanda for helping me with my sale & purchase. It was my first move in 20 years & something I had to do on my own with very little knowledge & to say it was a stressful time is quite the understatement…and just when things settled down lock down came! Throughout it all they were always there for me, they were my estate agents, my councillors & my support… I truly don’t think I could have done it without them.. THANK YOU
T Scully – May 2020
We sold our house through Richard Kendall Prior to Covid and I ca not fault the service. Suzanne and Donna were fantastic throughout the whole journey and I could not have asked for more. They kept us up to date and informed at all time’s and were perfect in my opinion with some difficult potential buyers. They were polite and chased up any queries we had or any potential buyers had. I Would recommend Suzanne and Donna as they were perfect and did a fantastic job in pushing through the house sale. I Cannot thank them enough and hope to deal with them again In the future.
A Hussain – May 2020
Me and my wife would like to thank Mandy form the bottom of our hearts for providing us with an exceptional service from start to finish.
Dave & Bev – April 2020
Would definitely recommend Richard Kendalls Wakefield branch…have used them twice now. Joanne and Amanda are both lovely…so friendly and down to earth. They kept me informed all the way and nothing was too much trouble
L Bramley – April 2020
Mandy was exceptional throughout the process from start to finish. As a first time buyer, she provided support and guidance and every opportunity and was very proactive in giving updates. I would highly recommend Mandy and the RK team.
A Boyd – April 2020
Would definitely recommend the Ossett branch if Richard Kendalls. We dealt with Mandy who kept us informed at all times, she is very calm & 100% knows her job. Thank you again for getting us moved within 8 weeks
M Donohoe – March 2020
We had an excellent service from Richard Kendall. Liz especially. She kept us up to date with everything that was going on with weekly updates. Which even continued after a sale had been agreed. In fact we got more information from Liz than our own solicitor.
All the viewings were conducted by Kendalls which was a great help to us.
I would highly recommend Richard Kendall for their fantastic service.
A Asquith – March 2020
Elizabeth Cooke at Richard Kendal in Wakefield was brilliant from start to finish. Very professional and great personality, which was refreshing. Would definitely recommend her and the estate agents.
L Sutcliffe – March 2020
A very professional and friendly company from the owner down to the letting agents themselves. It is very rare for staff to have such positivity and loyalty from an owner but it seems to work well for this company. Treated me with extreme professionalism throughout and went the extra mile through some very diverse circumstances. Thank you for the exceptional service.
D Hall – March 2020
I sold my property with Richard Kendall and Elizabeth was fantastic! Gave me updates every other day regarding the sale. Keeping on top of the solicitors. Overall I would highly recommend Richard Kendall and Elizabeth.
J Forte – March 2020
Excellent service throughout the sale of our property in Castleford .Tina and colleges kept us informed every step throughout the process, providing useful advice when requested. The staff at the Castleford office are a credit to Richard Kendall estate agents.
Anthony and Elaine – March 2020
Excellent customer service throughout the process from valuation to sale. Lisa and her team at the Pontefract branch went above and beyond to make us feel that they were with us every step of the way keeping us well informed all the time. We would highly recommend them as they were brilliant for us.
Tracey – February 2020
I tend to have reservations of estate agents – but the staff at Richard Kendall have restored faith in basic customer service and communication when buying a house recently. They bridged the gap very well between both parties and solicitors – and helped ease the frustration of dealing with solicitors. Thanks to Shireen and Lucy, I’ll look to use in the future.
Graeme – February 2020
I would absolutely highly recommend Richard Kendall’s Estate Agent, Liz Cook went above and beyond for my mum’s house move and we really couldn’t have done it all without her. We actually sold mums home with another company (who were majorly disappointing) but Liz Cook was the estate agent for the property we were buying, and she was amazing every step of the way. She kept us up to date with everything we needed to know, helped us with information our own estate agents forgot to help us with, and really gave five star customer service. Thank you so much to this company, we would highly recommend you to anyone we can.
R Blackett – February 2020
A first-class professional service from start to finish. Valuers and surveyors attended on time and were effectively market knowledgeable, smart and professional. Switchboard and front of office staff were similarly professional, tendering regular feedback all the way through to sale completion. A well-coordinated team that can thoroughly be recommended.
D Ellin – February 2020
I have recently sold my property and Kendall’s have been professional and extremely helpful throughout a difficult few months.They have supported me and worked extremely hard. Joanne and Amanda at the Wakefield branch have been truly amazing. I had a challenging buyer who has caused me distress and family health problems going on at the same time. These two wonderful ladies have been very caring and positive and I would highly recommend their services.
H Westmoreland – February 2020
From the initial consultation with the valuer to the whole process was stress-free Karen and her team where efficient in booking viewings and getting us feedback they sold our house within only a few weeks Karen then kept us informed and up to date along with any advice needed every step of the way our solicitors weren’t great but Karen did everything in her power to chase and keep the ball rolling and towards our completion date couldn’t recommend them enough Richard Kendall and Karen, in particular, have completely exceeded our expectations and beyond.
S Stokes – February 2020
All the staff were very helpful in what was a lengthy property purchase. Any queries I had by phone and email were answered and the staff were friendly and let me know what was going on.
M C Clark – June 2020/h3>
Excellent, professional service throughout process of selling flat in Wakefield. Received regular updates on progress. Elizabeth Cooke ( Senior Property Consultant ) was extremely efficient, friendly & always cheerful. Will miss our regular chats! Would highly recommend Richard Kendall’s Wakefield to anyone wanting to sell a property
G Wilkinson – June 2020/h3>
My purchase was well underway when the COVID 19 pandemic put the brakes on, kicking off a three month freeze of all activity. Joanne and Amanda were fantastic throughout; communicating regularly, being clear about who was available to help and getting back underway as soon as possible. Real professionalism at a time of unprecedented challenges and I highly recommend!
Joe L – June 2020/h3>
Karen was helpful throughout the whole process of us buying our house, she kept us upto date weekly! Top work thank you!
W Gill – June 2020/h3>
Could not have had better service anywhere than Mandy provided during the time our property was on the market and during the prolonged duration of the sale being completed due to the current situation. She was the one person who always kept us informed of every stage. We cannot praise or thank her enough and will have no hesitation is using Richard Kendall again or in recommending them to others
Elaine – June 2020/h3>
Professional throughout the entire selling process. Highly recommend & would use again should the need arise. Extremely knowledgeable & professional from arranging the valuation, having the photographs taken right through to completion day. Far superior than others in the area & only wish we had bought through them as well. Jason, Andy & Catherine along with all the team are an asset to the company. You can tell they have years of experience & really know the market well.
C Rushworth – June 2020/h3>
I was very impressed by the professional manner in which Amanda and Joanne dealt with the sale of my property. There were some difficulties with the exchange of contract due to the beginning of Covid Lockdown. But Joanne and Amanda went over and above to keep in contact with my buyer’s solicitors, my solicitors and myself and finalised the sale on the Friday before total lockdown. I can’t thank these ladies enough for everything they did for me at that very stressful time. I would definitely recommend their services to anyone either buying or selling their property.
Susie – May 2020/h3>
Really helpful and quick to respond. Got us sorted and moved into our house with no problem, despite the lockdown.
S Kavanagh – April 2020
Thank You ! Despite virtually everything shutting down with Coronavirus Richard Kendall were still there providing a great uninterrupted service, supplying good Tenants under what must be very difficult circumstances. Special thanks to Jessica Judd!
A Turner – April 2020
Excellent service from Amy and the Team at Richard Kendall’s. Working from home during the current Coranavirus pandemic. I was kept updated by regular emails and phone calls.
S Amin – April 2020
Fantastic service from start to finish. Very friendly every step of the way. Would highly recommend them. Suzanne & Donna were fantastic.
R Whiteman – April 2020
We have been highly delighted with the service we have received with Richard Kendall’s estate agents. In particular, Lisa Wood has provided us with exceptional service, she has been very pleasant and always so helpful. These past few weeks have been very stressful for us as we haven’t moved for nearly 50 years, but Lisa has helped us through this difficult period with her constant updates and reassurances. We would highly recommend Richard Kendall’s estate agents!
Jody, who initially came to value our house and look round, was very professional and also a pleasure to deal with as were all the members of the Pontefract team. We can’t thank you enough.
B Hufton – March 2020
We sold our property using Richard Kendall’s and found them highly efficient and professional. Our contact there Liz Cooke was friendly, courteous and completely helpful, couldn’t have wished for better
P Blackhurst – March 2020
I have recently sold a property I inherited. Liz Cooke has been my direct personal contact at Richard Kendall, Estate Agents. Not living locally, I valued her regular contact by phone and e mail. Liz has a highly professional attitude and friendly personality and I also respected her expert advice in the best ways to promote the property and obtain a sale. The whole process did take a long time, but Liz never lost interest. I highly recommend her.
J M Colley – March 2020
From the initial valuation by the young Mr Kendall to the final handover via the superb Mandy Bennett we would heartily recommend Kendall’s Estate Agents.The special mention has to be the care, consideration, professionalism and good humour provided by Mandy. She has constantly exceeded our expectations and if she is representative of the Company then all we can say is HOORAY!!
I Taylor – March 2020
We purchased our new home through Richard Kendall. Liz was extremely helpful and informative. She kept us up to date with progress and was always there when we needed advice, on what steps to take next. Liz made the process of buying much less stressful.
K Denton – March 2020
I have recently purchased an apartment through Richard Kendall, and dealt with Amanda and Joanne who have been very helpful and professional throughout the process. I have no hesitation in recommending them to family and friends.
Marie – February 2020
Could not recommend Richard Kendal in Horbury enough for their help and support throughout our renting process. Quick and easy process throughout. No stress as they took care of everything. Wendy Brown was super and customer service was fab!
J Emmitt – February 2020
Lovely service would definitely recommend Richard Kendall.
Despite having problems with the estate agents we were buying through Karen remained professional, helpful and reassuring. Showing that not all estate agents are the same!
S M Brear – February 2020
The Service from Sophie has been fantastic, she has kept me updated every step of the way, My husband and I can’t thank her enough, she is a credit to Richard Kendall’s and your entire team.
J Jeffery – February 2020
Good service and information throughout the whole process. Kept me fully aware of the purchase and at no time were any questions not fully answered. Thank you for your time and assistance.
Stephen Stoker – February 2020
Cannot praise Karen any more. Despite delays caused by solicitors, Karen chased continuously and kept us fully informed. I would highly recommend Richard Kendall, their service is second to none. Thank you
D Brooks – February 2020
Absolutely fantastic service, Alison from the Castleford office was outstanding. She went above and beyond to help the sale of our home as stress free as possible. Would highly recommend to anyone who is buying or selling a property.
K Murgatroyd – February 2020
I have used Richard Kendal Estate Agent for Selling, Buying and renting my properties for over 40 years which tells the story, they are very professional and always ready to help.
J O’Keefe – February 2020
Excellent service through the sale of our home. Constantly keeping us updated throughout the whole process taking off that pressure. Big mention to Alison who really has been great and couldn’t of asked any more of her. Not forgetting Tina and Rachel who have also been a great help. Thank you so much to all at Castleford
J Spencer – February 2020