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Testimonials

We’ve had thousands of happy customers over the years and continue to receive fantastic feedback on a daily basis. Below is a selection of some of their kinds words. If you have a property to sell or let in the Wakefield area, book a valuation with us today.

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Recent happy customers

As a portfolio Landlord I have bought many of properties and dealt with many different agents and I have to say that Liz has to be one of the best I have dealt with. With Liz in charge of this particular sale I was updated and informed every step of the way. No request I made was inconvenient and it was dealt with in the most professional of ways. I have to say you have a real gem of an employee in Liz. She is an asset to your company.

SunilSeptember 2018

We were the buyer of a property being marketed by Richard Kendall. The customer service levels of Amanda and Joanne (and Elizabeth for a week whilst they were away) were brilliant, we couldn’t fault them at all. Throughout the whole process there was a weekly update call, even if there was no update, it was reassuring to have someone there to remind us they were still working on it. Whenever questions were asked they delivered the answer promptly and call backs were always made on time whenever asked. We’re a couple ages 26 & 27 and our initial impressions were that Richard Kendall was an old family firm and perhaps they’d be behind the times and not suiting our ‘millennial’ needs but we couldn’t have been more wrong. Sometimes the good old fashioned way of doing things is the best way and we’d pay more for what we consider a premium service (and the reassurance of regular updates from someone who is looking after the sale). They also were able to recommend conveyancing solicitors which we considered to be a really good price. Finally, they were also able use one of their recommended contractors to complete surveys, such as woodworm, then quote work to be completed, without a charge. If we’d involved third parties there would likely have been a charge.
Thanks Amanda, Joanne and the rest of the team at Richard Kendall you’ve all been great.

JakeAugust 2018

I have used Richard Kendal’s service before many years ago now, so I had no reservations about using them again. The sheer professionalism of all their Wakefield staff really stood out to me What I most appreciated was that they kept me updated at all times. I never had to prompt them as they were always ahead of the curve. I am very grateful to Amanda, Joanne and Roger for making the whole process as stress free as possible. Thank you. The fees were very straightforward and very fair.

F E DillAugust 2018

Niki provided a wonderful buying experience by being friendly, patient and super helpful at what can be a stressful time. She takes time to answer all your queries finding out the answers quickly and efficiently. She always gets back to you as promised and uses her vast experience to help guide you through the process.

Gilly GAugust 2018

Melanie has fantastic communication skills and has provided a great link to keep all parties on track. The viewings were conducted with great professionalism in our vacant property. The overall experience has been positive. Thank you to all involved. The fees were the best we had offered from four local agents.

Gawthorpe SellerAugust 2018

Thank you for everything you have done, you really have been fantastic to us! Outstanding work from start to finish. Amazing estate agents.

J BurnellAugust 2018

Amanda and Joanne were both very friendly and knowledgable. They helped guide us throughout the entire process patiently, making the move as simple as possible.

PhilipSeptember 2018

I am purchasing a house that has been marketed through Richard Kendall. Alison is lovely, very personable, easy to talk to but also very professional & helpful. I have had nothing but excellent communication from arranging my viewing to the point we are at now, which is near to completion. She 100% knows the ups & downs involved in buying & selling & kept me updated all the time about any issues or enquiries that were holding up the process. My own estate agent of choice, Purple Bricks were like Houdini! As soon as I had agreed a sale I didn’t hear anything until I wrote a rather poor review pointing out how brilliant Alison at Richard Kendall had been. You get what you pay for & with Richard Kendall & Alison & her very highly trained team I would definitely advise anyone looking to sell to use them. Efficient, supportive & totally committed to seeing you through the whole process

Team BlezzardSeptember 2018

Excellent service from the moment we put in our offer. Super communication and very happy to recommend to family and friends. Would certainly consider selling through this agent should we ever need to! Very proactive and great availability for viewings when we were looking to buy too.

Abi RSeptember 2018

Karen was open and friendly, she was very helpful and easy to talk to. I struggle to hear on the telephone and get nervous because of this but Karen put me at ease. She was like a friend who helped me through the process. Whatever she gets paid it can’t be enough. I decided to use Richard Kendall because I was very impressed with their pricing structure to give a quote including VAT. I was told at the beginning of the process the cost of everything. Thank you.

Aunt PamSeptember 2018

From point of valuation to completion of sale the service received was excellent. We were kept informed of every viewing together with any feedback and they also liaised with our solicitors to ensure the process ran smoothly.

Mrs MAugust 2018

Karen and the team at Richard Kendall also Richard who came to value our property. I would like to thank all the team so very much. Karen has cried with me and laughed with me over the long process of buying a new build. She is absolutely amazing and I really can’t thank her enough. Top service and I would highly recommend. You need to know at this very stressful time you always have 110% support and Karen has held my hand throughout this traumatic time. I can’t thank you enough. Looking forward to bringing the keys in and finally seeing you!! Please have the tissues on hand. Thank you so very much Karen and the team.

Tracy CarswellAugust 2018

A huge thankyou to Karen and Sarah at Richard Kendal you have been fantastic. We had major issues trying to buying from an online agent and you supported us massively finding our new forever home. We can’t thank you and your team enough for your work. Highly recommended by us. Comment on agent fees, Good- may be slightly higher fees than others but totally worth it from day one. Valuation was much more professional and Roger clearly new what he was talking about unlike other agents.

Connolly FamilyAugust 2018

Kendalls sold my house during the first weekend of marketing, while I was away on holiday. The sale went through within 12 weeks. Liz managed the process – she’s been wonderful throughout – very helpful, professional, communicative. I couldn’t have asked for more. Thank you!

TGSeptember 2018

Alison kept me well informed throughout the whole process and was lovely and enthusiastic about my purchase. It was hassle free throughout and I would highly recommend

CarolynSeptember 2018

Thanks to everyone at Kendall’s especially Liz. From the day of the free valuation I was kept informed at every step. Buyer found very quickly. Liz was assigned to my sale and the moment that the offer was received and accepted she was on the phone to tell me what the next stage would be. Helped me find a conveyancing solicitor and was just brilliant. Agents fees in line with other agents in area.

Sue MSeptember 2018

First class service. House sold within 24 hours. Office kept me informed weekly . Very professional and friendly. Very reasonable fee.

KevinAugust 2018

Mandy was always helpful, realistic, optimistic and always cheerful. Not easily thwarted. She was ready with alternatives and I always felt that a successful outcome was inevitable. Thank you Mandy.

M RichmondAugust 2018

There is no longer a star rating system on Facebook, just a yes/no recommendation. Liz has been amazing. So positive, warm, friendly and professional throughout the process. Always willing to take my call and let me know what was happening. A real asset to Richard Kendall. Thank you Liz, it’s been a pleasure.

N ReedAugust 2018

Buying/selling property is rarely plain sailing and we had more than our fair share of ups & downs. Niki Lunn went above & beyond, chasing up even the smallest details when our buyers solicitor were dragging their feet. Some of the issues we ran into were really not Niki’s concern or responsibility but she helped us anyway. She genuinely cares about people and updated us every step of the way. Highly recommended.

Kevin & AnnaAugust 2018

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