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Under an Assured Shorthold Tenancy (AST), the tenant's deposit is legally safeguarded by one of three government-approved tenancy deposit protection (TDP) schemes. Whether you're a landlord or a tenant, here's everything you should know about deposit protection.

What is Tenancy Deposit Protection (TDP)?

TDP schemes were introduced under the Housing Act 2004 and became mandatory for all Assured Shorthold Tenancies in England and Wales starting from April 2007. These schemes ensure that tenants' deposits are protected and returned at the end of the tenancy, provided the terms of the tenancy agreement are met, and there are no disputes.

What are the three TDP schemes?

In England and Wales, the three Government-authorised schemes are:

  • Tenancy Deposit Scheme (TDS)
  • Deposit Protection Service (DPS)
  • MyDeposits

Deposits must be protected within thirty days of receipt. Tenancy deposits in England are set at five weeks' rent for annual rents under £50,000 and six weeks' rent for annual rents of £50,000 or more. There is no formal limit on tenancy deposits in Wales.

Why was tenancy deposit protection introduced?

As part of the Housing Act 2004, Tenancy Deposit Protection was implemented in April 2007 for all assured shorthold tenancies in England and Wales that required a deposit to be taken. TDP was identified as a way to raise standards in the housing market and ensure fair treatment for tenants.
There are two main types of TDP schemes: insurance-based deposit schemes and custodial deposit schemes. Each scheme has distinct features and benefits.

Insurance-based tenancy deposit schemes

In an insurance-based deposit scheme, the landlord or letting agent retains the deposit and pays a premium to an insurance company. The insurer guarantees the return of the deposit to the tenant if the landlord fails to comply with the scheme's terms. This type of scheme allows landlords to keep hold of the deposit money, giving them more control and flexibility.

Custodial tenancy deposit schemes

In a custodial scheme, the landlord or letting agent pays the deposit into a government-approved scheme where it is held for the duration of the tenancy. The scheme is free to use, with the interest earned on the deposit covering the scheme’s costs.

Non-compliance with tenancy deposit schemes

Landlords and letting agents must comply with TDP regulations. Failure to protect the deposit within 30 days of receipt can result in fines of up to three times the amount of the deposit. Tenants can also apply to the court for compensation if their deposit is not protected, and landlords may find it difficult to serve a Section 21 notice if the deposit isn’t properly protected.

How a letting agent can help

Our letting agents play a vital role in ensuring compliance with TDP regulations. Here’s how they can assist:

  • Deposit management: Our letting agents can manage the deposit process, including payment into an approved scheme and ensuring timely protection.
  • Administrative support: They handle the necessary paperwork and communications with the TDP scheme, easing the administrative burden on landlords.
  • Compliance assurance: Letting agents stay updated with the latest regulations, ensuring that both landlords and tenants are compliant with legal requirements.

 

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What Our Customers Say...

As electrical contractors, CRE Electricians have had the pleasure of working alongside Richard Kendall in Wakefield for some time now, and we consistently experience a smooth and efficient partnership. What stands out is their exceptional organisation and communication skills. Getting access to properties is always seamless, keys are sorted promptly and the team always work for one another if someones out of the office. A special mention to Alannah, Jessica and Elisa who work especially hard to ensure a smooth experience for all involved in our electrical works. We look forward to continuing our working relationship! Thanks again guys, keep up the good work! Team @ CRE Electricians Chris 15/04/2025
Just completed upon my mum’s bungalow in Horbury Wakefield. This was a complex sale (Shared Ownership Scheme) involving Landlord, their Solicitors & Managing Agents working in conjunction with my Solicitors and the Purchasers Solicitors. It was extremely challenging and demanding but was successfully orchestrated and managed by their Senior Property Consultant Mandy Bennett based in their Ossett Agency. We fully recognise and appreciate this was only achieved through the hard work and persistence of Mandy supported by her fellow colleagues in the local area. We were always kept up to date at all stages and would highly recommend Richard Kendall’s Estate Agents. Steve 15/04/2025
From the outset it was a privilege to converse with Karen Marijewko. She made the whole process very straightforward. The Richard Kendall software system updating me regularly with viewings was extremely good. Overall a simple, clear and efficient process. Highly recommend this company and Karen. Mr Snow 15/04/2025
We would like to thank Catherine and Shireen for working so hard in our selling/buying. They were so knowledgeable, polite and extremely helpful. They gave us lots of support. All the other staff were helpful too, especially Margaret. Thank you so much. Kind regards, Sue and Keith. Sue 15/04/2025
Excellent service. Can't rate Leah enough at Ossett branch. She went above and beyond to get our completion through before the end March. Alan 15/04/2025
Richard Kendall Estate Agents guided us through a tough buyer’s market when other agents pushed us to drastically lower our property’s price. Despite our urgency to sell, they advised against a steep reduction, suggesting a modest drop instead. Their insight—that finding the right buyer takes time—proved spot-on. Within a week of the adjustment, a couple fell in love with our home and bought it, leaving us wondering if we’d undersold. Alison and the team were professional, communicative, and strategic—focused on value, not just a quick sale. Highly recommend! David 15/04/2025
A very good experience with Liz at Richard Kendals. She was always in touch either by email or phone call. I would highly recommend RK. For buying and selling. Thank you to Liz and everyone at RK. Excellent customer service. Christine 15/04/2025
Just want to give Alison Hopkinson 10/10 For helping me through my sale always ringing me letting me know about the progression of my sale thanks again Alison Antony 15/04/2025
Really helpful and friendly. Made sure i was kept up to date with all developments and helped everything go smoothly and quickly. Toni 15/04/2025

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