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Who Pays What

Understanding your obligations is the first step to staying on top of winter utility bills. Tenants are usually responsible for day-to-day energy use, water, and sometimes council tax, depending on the tenancy agreement. Landlords typically cover central heating in some cases or may handle communal utilities in flats. Always check your contract carefully - clarity upfront can prevent disputes later.

Estimated vs Actual Bills

Many utility companies send estimated bills based on previous usage rather than actual metre readings. This can be tricky in winter when usage spikes. Tenants should submit metre readings regularly to avoid overpayment and ensure bills reflect real consumption. Likewise, landlords should remind tenants of the difference between estimates and actual costs, especially if a property is empty for a period.

Switching Suppliers

Winter can be expensive, so switching suppliers or tariffs could save money. Tenants should compare deals, consider fixed-rate plans, and ask landlords if there are preferred providers for the property. Just make sure any switch complies with the tenancy agreement to avoid contract issues. For landlords, offering guidance on approved suppliers can help tenants manage costs and prevent disputes over unpaid bills.

Handling Debt Responsibly

If bills start to pile up, act quickly. Contact your supplier to discuss payment plans and keep communication transparent with your landlord. Debt advice services and energy support schemes exist to help tenants manage arrears and avoid escalation. Prompt action can prevent small debts from turning into larger legal or financial issues.

Tips for Winter Energy Management

Small steps make a big difference. Use energy-efficient appliances, seal draughts, and monitor usage closely. Tenants should document any issues, like faulty metres or heating malfunctions, so there’s a clear record in case of disputes. For landlords, ensuring the property is well-insulated and heating systems are maintained reduces complaints and helps tenants manage bills.

Need help understanding your utility responsibilities this winter?

Contact us today for practical advice, bill management tips, and support in avoiding costly disputes.

Latest Properties

King Street, Normanton

£130,000

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*NO CHAIN* A DECEPTIVELY SPACIOUS two bedroom MID TERRACED HOME close to NORMANTON TOWN CENTRE, with TWO RECEPTION ROOMS, fitted KITCHEN, useful CELLAR, TWO GENEROUS DOUBLE BEDROOMS, ground floor BATHROOM and LOW MAINTENANCE COURTYARD GARDENS with POTENTIAL OFF ROAD PARKING, offering EXCELLENT (...)

Painthorpe Lane, Crigglestone, Wakefield

£1,200 PCM

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UnfurnishedSituated within a highly sought-after residential area, this spacious four-bedroom terraced property offers versatile accommodation arranged over three floors, making it an excellent choice for families or professional tenants seeking generous living space.

Park View, Shafton, Barnsley

OIRO £240,000

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A DECEPTIVELY SPACIOUS three bedroom DETACHED TRUE BUNGALOW in the popular area of SHAFTON, with THREE GOOD SIZED BEDROOMS, modern FITTED KITCHEN, spacious LIVING ROOM, CONSERVATORY, ample OFF ROAD PARKING, LARGER THAN AVERAGE DETACHED GARAGE and attractive LANDSCAPED GARDENS with ENCLOSED TIERED (...)

Nelson Street, Normanton

£145,000

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A BEAUTIFULLY PRESENTED and RENOVATED two bedroom MID TERRACED HOME in NORMANTON, with spacious LIVING ROOM, stunning KITCHEN DINER with CENTRAL ISLAND and INTEGRATED APPLIANCES, separate UTILITY, downstairs W.C., TWO GENEROUS BEDROOMS, modern SHOWER ROOM and an attractive LANDSCAPED REAR GARDEN (...)

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This was our first house sale so we had no clue what to expect but Karen Marijewko was there for us all the way, so I would like this opportunity to thank Karen for all her support, professionalism and patience shown to us. We had communication all throughout our house sale and nothing was too much trouble, selling our home was an emotional time for us but we felt looked after and supported from beginning to end, so again a massive thank you Karen for everything!!! Sarah & Chris 09/10/2026
Liz kept me & my wife informed on the purchase of our new home she called us every week to gives latest update and progress she is so professional she even got updates from solicitors and updated us and we had sold our house with another estate agents but she Liaised with all parties and made a stressful time more comfortable she is a credit to the company. Alan 08/10/2026
We recently worked with Miranda Cooke at Richard Kendall during our home‑buying process. She was consistently professional, efficient, and easy to work with. We genuinely appreciated her effort, clear communication, and strong coordination throughout the transaction. Everything progressed smoothly and on time because of her organised approach and commitment to meeting deadlines. We wish her continued success in her career and would confidently recommend her as a sales agent. Thank you again, Miranda. Amila 05/10/2026
I’ve used Richard Kendall many times over the years for both buying and selling, I’ve always received excellent customer service, absolutely lovely staff, very good at keeping you updated and pushing things along nicely in a chain. My latest experience was with the Ossett branch and Mandy and Shireen went above and beyond. I would highly recommend them and any of the Richard Kendall offices. Rachel 25/09/2026
As first-time buyers, we didn't know what to expect, but Amber talked us through it and guided us perfectly. Although it was a stressful process, Amber was always reassuring, on call, and provided weekly check-ins with updates. Because we had an efficient and experienced agent, things seemed less stressful for us. Thank you so much for helping and guiding us through our first purchase; you have been amazing throughout the whole process. Leigh 01/09/2026

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